YANG LIU
Lightsview,Australia
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Payroll Officer ASO2
Department of Treasury and Finance
10.2024 - Current
- Provided exceptional customer service by responding to employee inquiries regarding overpayment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
Payroll Officer ASO1
Department of Treasury and Finance
08.2024 - 10.2024
- Filing.
- Document organising.
- Complete the task from manager.
Sale Staff and Assistant Shop Manager
Phone Planet/Sky Mobile
08.2020 - 08.2024
- Company Overview: Phone Planet/Sky Mobile is a comprehensive mobile accessories retail shop. Company owns more than 20 shops located all over South Australia.
- Customer service, including but not limited to taking order in person or by phone, data entering the order and printing receipt.
- Daily stocktake, and complete Ordering Form, Goods Receipts and Good Return Form.
- Stock handling, including rotation and stock re-organising.
- Write back to customers, including email or message writing.
Senior Front of House Staff & Assistant Café manager
Corner Store Café Dulwich
08.2019 - 08.2020
- Company Overview: Corner Store Café is a fast-paced café where serves coffee and Asian infused Australian styled brunch.
- Floor Management, including serving food and drinks, cleaning, table management and organising booked tables
- Stocktake and directly report to owner.
- Coffee Making
Pizza Maker and Front of House Staff
Ciciliano’s Pizzeria
11.2017 - 10.2019
- Taking Order by phone and other platforms.
- Coordinating the orders.
- Pizza making and delivery when required.
Education
Certificate 3 - Patisserie
Jabin Hopkins institute of Technology
05.2024
Bachelor - Social Work
Shandong Normal University
07.2010
Skills
- Excellent communication skills, verbally or in writing
- Attention to details and accuracy
- Advanced multi tasks skill and time management, and working under pressure
- Positive attitude to learn new skills and bubbling personality to be part of a team
- Excellent working ethics
- Quick learner with strong retention
- Effective patience
Languages
English - Working Proficient
Mandarin - Native
Timeline
Payroll Officer ASO2
Department of Treasury and Finance
10.2024 - Current
Payroll Officer ASO1
Department of Treasury and Finance
08.2024 - 10.2024
Sale Staff and Assistant Shop Manager
Phone Planet/Sky Mobile
08.2020 - 08.2024
Senior Front of House Staff & Assistant Café manager
Corner Store Café Dulwich
08.2019 - 08.2020
Pizza Maker and Front of House Staff
Ciciliano’s Pizzeria
11.2017 - 10.2019
Bachelor - Social Work
Shandong Normal University
Certificate 3 - Patisserie
Jabin Hopkins institute of Technology
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