Yang Zhang
Melbourne,VIC
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Fortune Fashions Pty Ltd
08.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Sales Consultant
JNBY
02.2020 - 06.2023
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Visual Merchandiser
Fortune Fashion Pty Ltd
01.2022 - 12.2022
- Developed themes, props and lighting for merchandise displays.
- Investigated current trends and innovative techniques to create unique displays.
- Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
- Created visual displays to highlight new and featured products.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
Cashier
CacaDestall
03.2019 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Education
Bachelor of Design - Graphic Design
University of Melbourne
Parkville, VIC08.2023
High School Diploma -
Newton International Institution
Toronto，Canada02.2019
Skills
- Window Displays
- In-Store Event Promotion
- Product Placement
- Suggestive Selling
- Social Media Expertise
- Brand Promotion
- Adobe Systems Adobe Photoshop
- Adobe Systems Adobe InDesign
- Video Editing
- Graphic Design
- Recruiting and Interviewing
- Photography Composition
- Branding Strategies
- Logo Design
- Trend Research
- 3D Modeling
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Personal Business
I once ran my own private business for a short period of time. I was mainly responsible for designing products, finding manufacturers to make them, photographing products, contacting Internet celebrities for promotion, live broadcast explanations, and packaging and shipping.
Timeline
Assistant Manager
Fortune Fashions Pty Ltd
08.2023 - Current
Visual Merchandiser
Fortune Fashion Pty Ltd
01.2022 - 12.2022
Sales Consultant
JNBY
02.2020 - 06.2023
Cashier
CacaDestall
03.2019 - 11.2019
Bachelor of Design - Graphic Design
University of Melbourne
High School Diploma -
Newton International Institution
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