Yangchen Sherpa
Sydney,NSW
Summary
I'm passionate about providing top notch service and making customers happy. With a background in customer service, food preparation, and waitressing, i love working in busy environments where everyday is different. I take pride in my ability to multitask, work efficiently, and maintain a clean and organized workspace all while ensuring that every customer leaves with a smile on their face.
Overview
2
2
years of professional experience
Work History
Barista
Zhouki cafe
St Leonards
03.2023 - 05.2024
- Stocked shelves with ingredients needed to make coffee drinks.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
Wait Staff Member
Raman Bar and Grill
Marrickville Metro, NSW
02.2023 - 04.2024
- Greeted and welcomed customers, providing them with menus.
- Prepared tables by setting up linens, silverware and glassware.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Took beverage orders from patrons and served drinks promptly.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted the bartender with drink preparation and service.
- Assisted in the preparation of cocktail ingredients and garnishes
- Supported the bartender during peak hours, ensuring seamless service.
- Assisted in closing duties, maintaining a clean and inviting atmosphere.
Customer Service Representative
Donut King
Warriewood, NSW
03.2022 - 01.2024
- Prepared and decorated donuts for display
- Maintained a clean and organized workplace
- Created promotional donuts to drive sales.
- Provided exceptional customer service.
Education
Diploma of Information Technology -
Sydney Metropolitan International College
Townhall, NSWSkills
- Opening and closing duties
- POS Systems
- Menu Memorization
- Cash Handling
- Multitasking
- Customer Service
- Food Preparation
- Team Leadership
Languages
English
Professional
Nepali
Native/ Bilingual
Hindi
Limited
References
References available upon request.
Timeline
Barista
Zhouki cafe
03.2023 - 05.2024
Wait Staff Member
Raman Bar and Grill
02.2023 - 04.2024
Customer Service Representative
Donut King
03.2022 - 01.2024
Diploma of Information Technology -
Sydney Metropolitan International College
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