Yanik Randeria
Summary
Dynamic and results-oriented professional with extensive experience in customer service and cash handling, demonstrated at Stan and Ollie’s and H&M Retail. Excelled in multitasking in fast-paced settings, enhancing customer satisfaction through exceptional communication and problem-solving skills. Proven track record of cultivating relationships and efficiently managing transactions, contributing to revenue growth.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter, Bartender
Stan and Ollie’s
08.2024 - 11.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Retail Worker
H&M Retail
05.2024 - 07.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Education
A-levels -
Gymnasium Einsiedel
Chemnitz04.2024
Skills
- Strong customer service and communication
- Multitasking in fast-paced environments
- Attention to detail and problem-solving
- Teamwork and adaptability
- Cross-selling and upselling
- Cash handling
Languages
English
Native or Bilingual
German
Native or Bilingual
Timeline
Restaurant Waiter, Bartender
Stan and Ollie’s
08.2024 - 11.2024
Retail Worker
H&M Retail
05.2024 - 07.2024
A-levels -
Gymnasium Einsiedel
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