Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yanisorn Thongprasan

Yarraville,VIC

Summary

Hi, currently i am looking for a full time position and willing to work any day of the week.


I am on temporary visa which is can work more than 40 hours a week.

Overview

5
5
years of professional experience

Work History

Food and Beverage Attendant

Grill Americano
06.2022 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.
  • Assisted wait staff with timely food delivery and guest requests.

Sales Assistant

Saccas Fine Foods
08.2021 - 12.2021


  • Welcomed customers and provided assistance in locating and purchasing products.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Issued receipts and processed refunds, credits or exchanges.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.

Waitress Function

West Beach Bathers Pavilion
10.2020 - 02.2021


  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Assisted with bartending duties during high-volume shifts.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Processed orders and sent to kitchen employees by Action.
  • Moved and set up seating, prepared extra silverware and Action prior to arrival of large groups.

Waitress/Cashier

Yim Yam Thai Laos
06.2018 - 03.2020


  • Served as a dedicated and enthusiastic Waitress 5-6 nights per week
  • Worked as a team member to achieve the highest level of customer service
  • Motivated Attitude
  • Worked in accordance with all health and safety standards to promote wellness and the most enjoyable dining experiences possible
  • Strong Mathematical
  • Remained professional and polite under all circumstances.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Maintained cash drawer of $Amount or more per shift.

Waitress

400 Gradi
12.2021 - 06.2022


  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Greeted new customers, discussed specials and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.

Education

Bachelor of Digital Media - Digital Media

Rmit University

diploma of screen and media - Interactive digital media

Rmit University

Diploma of Interactive - digital media

RMIT University

Skills

  • Till Counting
  • Procedure Preparation
  • Time Management
  • Cash Handling
  • Performance Improvement
  • Teamwork and Collaboration
  • Critical Thinking
  • Customer Service
  • Fine Dining
  • Order Placement
  • POS Systems

Languages

English
Full Professional
Thai
Native or Bilingual

Timeline

Food and Beverage Attendant

Grill Americano
06.2022 - Current

Waitress

400 Gradi
12.2021 - 06.2022

Sales Assistant

Saccas Fine Foods
08.2021 - 12.2021

Waitress Function

West Beach Bathers Pavilion
10.2020 - 02.2021

Waitress/Cashier

Yim Yam Thai Laos
06.2018 - 03.2020

Bachelor of Digital Media - Digital Media

Rmit University

diploma of screen and media - Interactive digital media

Rmit University

Diploma of Interactive - digital media

RMIT University

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Yanisorn Thongprasan