Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yanjinlkham (Mika) Bat-Orshikh

Parramatta,NSW

Summary

Passionate Retail Team Member with a love for the fast-paced, evolving nature of the retail industry. Proven ability to adapt to change seamlessly and exceed performance targets in dynamic environments. Known for engaging naturally with customers, fostering lasting relationships that drive repeat visits and contribute to overall success metrics. Adept at sharing the brand story and product knowledge passionately, regardless of the season. Well-versed in the latest domestic and international fashion trends, enhancing customer interactions with personalized style advice and recommendations.

Overview

2
2
years of professional experience

Work History

Store Team Member

Gelattissimo
09.2023 - Current
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
  • Boosted sales with effective product recommendations based on customer needs and preferences.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Collaborated with team members to complete large-scale projects efficiently during overnight shifts or peak seasons.
  • Managed efficient cash register operations.

Retail Sales Associate

Lovisa
08.2022 - 09.2023
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Elevated customer contentment by delivering outstanding service and promptly attending to inquiries and issues.
  • Enhanced revenue generation by offering personalized product suggestions that catered to the unique needs of each customer.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers and helped with product questions, selections, and purchases.

Education

MBA - Property Investment And Development

Western Sydney University
Sydney, NSW
12.2025

Skills

  • Customer Engagement
  • Store maintenance
  • Cash Handling Accuracy
  • Adaptability to Change
  • Result-Driven Mentality
  • Relationship Building

Languages

Mongolian
Native or Bilingual
English
Full Professional

Timeline

Store Team Member

Gelattissimo
09.2023 - Current

Retail Sales Associate

Lovisa
08.2022 - 09.2023

MBA - Property Investment And Development

Western Sydney University

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Yanjinlkham (Mika) Bat-Orshikh