Yanlin Wu
Melbourne,VIC
Summary
Organized Sales experienced in merchandising and attracting loyal customers through personalized service. I have a strong devotion and respect for the customer and my employer. I find helping the customer gratifying and challenging. So I would love to join your team and be a part time sales.
Overview
5
5
years of professional experience
Work History
Sales
Tobaccohnist
07.2023 - 02.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
Salesperson
teaser
09.2021 - 12.2022
- Acquired new customers and identified unique needs to deliver relevant products.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
DM
HuoChai
01.2022 - 05.2022
- Understand customers preferences in advance and recommend corresponding scripts to increase the user experience
- Accurately collect feedback from different customers and improve it
- Arrive early and be ready to work, enter the role in advance to promote the overall atmosphere, and actively communicate with customers to let them take the role as soon as possible
Sales Assistant
He
11.2018 - 02.2019
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and completed cash, check and credit card payments.
- Fostered relationships with customers to expand customer base and retain business.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
Master of Science - System Development
Monash University
12.2022
Skills
- Sales Development
- Buying Signals
- Customer Seating
- bilingual communication(English,Chinese)
- Good at communication
- The ability to improvise
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Sales
Tobaccohnist
07.2023 - 02.2024
DM
HuoChai
01.2022 - 05.2022
Salesperson
teaser
09.2021 - 12.2022
Sales Assistant
He
11.2018 - 02.2019
Master of Science - System Development
Monash University
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