Summary
Overview
Work History
Education
Languages
Timeline
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YANLING(Vicky) LU

YANLING(Vicky) LU

Waterloo,NSW

Summary

Performs well under pressure and thrives in fast paced high-volume environments. Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.

Overview

4
4
years of professional experience

Work History

Front of House

Sushi Hub
04.2023 - Current
  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.

Trade Marketing Intern

Shanghai Amore Pacific Trading Co., Ltd
11.2021 - 07.2022
  • Deal with sale data and analysing mid-back end data
  • Contributed to mock-ups, email campaigns, and social media content with the sales department and E-commerce department.
  • Deliver products directly to customers through channel integration
  • Collaborated with team members to help expand marketing channels.
  • Assisted with the development of event strategies and tactical plans to promote the accomplishment of marketing goals.
  • Measured and reported results of marketing initiatives.

Intern TAC

Bytedance
08.2021 - 10.2021
  • INT-Talent Delivery, -Be responsible for independently docking customer service, auditing, testing and other social recruitment positions, as well as the needs of interns in 15 departments, and formulating talent portraits
  • Responsible for candidate search, evaluation and initial telephone interview; Invite and arrange interviews, and serve as the final interviewer for intern recruitment
  • Participate in the planning and publicity of the school recruitment scheme, connect with colleges and universities 20, organize "Enterprise Open Day" and campus lectures, and enhance the brand image of employers
  • Use Boss direct recruitment, hunting and other websites to independently edit JD positions, publish recruitment requirements, regularly collect more than 100 resumes of candidates, establish Excel database according to resumes, carry out data visualization analysis, and improve the department talent pool -Participate in other modules of human resources, organize new employee induction, employee training, corporate culture activities, performance management, etc.

Christian Dior
10.2019 - 11.2019
  • Brand marketing volunteers Media Communication and Development

Education

Bachelor of Arts - International Business

University of Sydney
Sydney, NSW
12.2023

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Korean
Limited Working

Timeline

Front of House

Sushi Hub
04.2023 - Current

Trade Marketing Intern

Shanghai Amore Pacific Trading Co., Ltd
11.2021 - 07.2022

Intern TAC

Bytedance
08.2021 - 10.2021

Christian Dior
10.2019 - 11.2019

Bachelor of Arts - International Business

University of Sydney

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YANLING(Vicky) LU