Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
Built strong relationships with customers, resulting in repeat business and referrals.
Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
Experience in heavy lifting, carrying objects heavier than 15kg
Retail Sales Assistant
Grill'd Burgers
06.2023 - 01.2024
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Logged reports, expenses, receipts, and sales in company database.
Assisted management in loss prevention efforts by maintaining awareness of potential theft risks.
Worked closely with store management to implement strategic marketing initiatives aimed at driving foot traffic into the store location.
Increased sales by providing exceptional customer service and product knowledge.
Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.
Collaborated with team members to achieve monthly sales targets and objectives.
General assistant
Libra Video Productions Perth
02.2020 - 04.2023
. Responsible for carrying heavy objects, experience in (heavy lifting)
. Responsible for giving excellent customer service
. Responsible for taking important business calls
Assisted in preparing reports that provided valuable insights into operational performance or areas requiring improvement.
Supported daily operations, ensuring smooth workflow and increasing overall productivity.
Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.
Education
Year 12 -
Mount Lawley Senior High School
01.2024
Skills
Effective Communication Skills: Respectful communicator and active listener Polite & courteous
Honest and Reliable: Flexible and dependable with the ability to take responsibility and see tasks through to completion
Punctuality, Goal Oriented
Bio
Personable and astute Year 12 student with proven time management and collaboration skills developed from sporting, school engagements and work experience. Understanding of general employability skills and the importance of working as part of a team, learning from others and developing as a professional. I am looking for an employment opportunity in a position that requires a dedicated, young and enthusiastic employee.