Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Yannis Heracleous

Perth,WA

Summary

Accomplished Head Bartender with a proven track record at some of London's top award winning bars, proficient in expert mixology and staff training. Enhanced customer satisfaction through innovative menu development and exceptional service. Skilled in cost control and inventory management, significantly reducing waste. Demonstrates strong communication and leadership, ensuring high-quality standards are met.

Overview

8
8
years of professional experience

Work History

Head Bartender

Port O Call
09.2023 - 11.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed stock inventory, updated menu pricing and scheduled shifts.
  • Collaborated closely with bar team each day.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.


Head Bartender

Fare
01.2023 - 06.2023
  • Assisted in developing innovative and sustainable cocktail recipes for our draft cocktail program.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.


Head Bartender

Hawksmoor Wood Wharf
11.2021 - 12.2022


  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Served high customer volumes during special events, nights, and weekends.

Bartender

The American Bar at The Savoy
05.2021 - 11.2021
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Crafted distinctive cocktails utilizing advanced equipment including rotavaps and centrifuges.
  • Performed duties as a bartender, barback, and server delivering exceptional service.
  • Delivered exceptional hospitality and crafted high-quality drinks.

Bartender

Hawksmoor Spitalfields
08.2018 - 05.2021
  • Offered outstanding service in main dining room bar and downstairs cocktail bar.
  • Prepared pre-batches, carbonated cocktails, syrups and infusions during weekly prep shifts.
  • Crafted world-class cocktails efficiently using round building and pre-batch techniques.
  • Assisted in bottling and developing Hawksmoor at Home cocktails during the Covid-19 pandemic.

Bartener

Yours Truly
09.2016 - 08.2018
  • Developed a low waste menu utilizing fresh, seasonal ingredients.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Collaborated with staff to design weekly rotating cocktail menus inspired by prohibition-era classics, incorporating modern methods.
  • Helped design, create, and plan the bar before its opening.

Education

Hospitality, Tourism, And Leisure

George Brown College
Toronto , Canada
01-2013

Business Management & Accounts

UWE
Bristol, UK
01-2011

Skills

  • Staff training and supervision
  • Cash handling expertise
  • Attentive service
  • Taking inventory
  • Strong communication skills
  • Managing cash register
  • Quality control standards
  • Bar equipment maintenance
  • Customer service
  • Expert mixology
  • Cost control
  • Menu development

Accomplishments


Patrón Perfectionist 2021

  • Top 10 finalist in UK with original cocktail 'Brick By Brick'

Best of Bermuda Awards 2017

  • Best Bartender
  • Best Cocktail bar (Yours Truly)

Tales of the Cocktail 2018-2019

  • Best International Restaurant Bar (Hawksmoor Spitalfields)

Class UK Bar Awards 2019-2020

  • Restaurant Bar of the Year (Hawksmoor Spitalfields)

Timeline

Head Bartender

Port O Call
09.2023 - 11.2024

Head Bartender

Fare
01.2023 - 06.2023

Head Bartender

Hawksmoor Wood Wharf
11.2021 - 12.2022

Bartender

The American Bar at The Savoy
05.2021 - 11.2021

Bartender

Hawksmoor Spitalfields
08.2018 - 05.2021

Bartener

Yours Truly
09.2016 - 08.2018

Hospitality, Tourism, And Leisure

George Brown College

Business Management & Accounts

UWE

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Yannis Heracleous