Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yanqing Zhu

Melbourne

Summary

Friendly and motivated Master’s student at Monash University seeking a part-time position as a Sales Assistant. Experienced in secondhand e-commerce and in-person customer service, with a passion for sustainability, attention to detail, and a cheerful attitude.

Overview

1
1
year of professional experience

Work History

Independent Online Seller

Idle Fish
03.2024 - Current

- Sold over 100 secondhand items including books, badges, ornaments and decorations

- Took and edited product photos, wrote clear listings, and handled pricing

- Managed customer inquiries, negotiated prices, and coordinated delivery logistics

- Developed skills in online marketing, content writing, and customer communication

Casual Restaurant Assistant

Chinese Restaurant
11.2024 - 11.2024

- Operated POS system and handled customer payments during lunch/dinner rushes

- Assisted with takeaway orders, food packing, and basic meal plating

- Maintained cleanliness and hygiene standards in service areas

- Delivered fast and friendly service in a busy, multicultural environment

Education

Master of Science - Business Information Systems

Monash University
08-2026

Bachelor of Science - Information Security

Shanghai University of Electric Power
06-2024

Skills

    Online platform selling

    Customer service & interpersonal communication

    POS systems, basic cash handling, daily sales tallying

    Microsoft Excel, Word, PowerPoint

    Product photography and basic image editing

    Fluent in Mandarin Chinese & English

Languages

English
Chinese

Timeline

Casual Restaurant Assistant

Chinese Restaurant
11.2024 - 11.2024

Independent Online Seller

Idle Fish
03.2024 - Current

Master of Science - Business Information Systems

Monash University

Bachelor of Science - Information Security

Shanghai University of Electric Power
Yanqing Zhu