Friendly and motivated Master’s student at Monash University seeking a part-time position as a Sales Assistant. Experienced in secondhand e-commerce and in-person customer service, with a passion for sustainability, attention to detail, and a cheerful attitude.
- Sold over 100 secondhand items including books, badges, ornaments and decorations
- Took and edited product photos, wrote clear listings, and handled pricing
- Managed customer inquiries, negotiated prices, and coordinated delivery logistics
- Developed skills in online marketing, content writing, and customer communication
- Operated POS system and handled customer payments during lunch/dinner rushes
- Assisted with takeaway orders, food packing, and basic meal plating
- Maintained cleanliness and hygiene standards in service areas
- Delivered fast and friendly service in a busy, multicultural environment
Online platform selling
Customer service & interpersonal communication
POS systems, basic cash handling, daily sales tallying
Microsoft Excel, Word, PowerPoint
Product photography and basic image editing
Fluent in Mandarin Chinese & English