Yanti Sulistiyani
Wanneroo,WA
Summary
Dedicated waiter delivering exceptional customer service, menu knowledge, and efficient order processing. Committed to creating memorable dining experiences and resolving customer complaints promptly.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Legian Cafe
Bali, Indonesia
02.2024 - 02.2025
- Delivered exceptional customer service to create memorable dining experiences.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Took and processed customer orders accurately and efficiently.
- Greeted customers, provided menus and answered questions about menu items.
- Communicated daily specials and menu items to guests.
- Welcomed customers, responded to inquiries, and recommended specials to drive sales.
- Collaborated with kitchen staff to ensure timely food delivery.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Maintained cleanliness of dining area throughout shifts.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Monitored guest satisfaction throughout meals to address any concerns promptly.
- Resolved customer complaints promptly and professionally.
- Handled cash transactions and processed payments securely.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
Education
High School Diploma -
Malang
JavaSkills
- Food safety compliance
- Menu knowledge
- Order processing
- Point of sale
- Cash handling
- Customer service
- Team collaboration
Languages
English
Professional
Indonesian
Professional
Timeline
Restaurant Waiter
Legian Cafe
02.2024 - 02.2025
High School Diploma -
Malang