I am a hardworking, reliable, and responsible individual who is committed to delivering excellent performance in any role. I take pride in my professional appearance and always maintain a positive and welcoming attitude when interacting with customers. I am confident that my dedication and enthusiasm will make me a valuable addition to your team during this busy season. I look forward to the opportunity to contribute and assist with ensuring a smooth and successful holiday period.
Hi, I’m
Yanting Chen
Melbourne,VIC
Summary
Overview
1
year of professional experience
Work History
Zhihong Clothing Alteration Shop
Sale Assistant
11.2023 - 02.2024
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Chikurin Massage
Reception
07.2023 - 09.2023
Job overview
- Promoted a positive company image through courteous interactions with clients both over the phone or face-to-face encounters at the reception desk.
- Maintained a clean, organized reception area for a welcoming environment for patients and visitors.
- Supported office productivity by maintaining a clean and organized reception area for clients and visitors.
- Boosted overall workplace morale by maintaining a clean, inviting reception area that promoted a positive work environment for both employees and visitors alike.
Shanghai Sreet
RESTAURANT WAITRESS
07.2023 - 08.2023
Job overview
- Opening and Closing Procedures
- Patience and polite communication skills
Wu Mi Zhou
RESTAURANT WAITRESS
11.2022 - 02.2023
Job overview
- Cultivated warm relationships with regular customers
- Served food and beverages promptly with focused attention to customer needs
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner
Education
RMIT UniversityMelbourne, VIC
Bachelor of Arts from Animation
University Overview
Skills
- Operational Opening Procedures
- Patient Interpersonal Skills
- Customer needs assessment
- Display building
- Fitting room maintenance
- Customer relationship management
- Social media engagement
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Japanese
Limited Working
Timeline
Sale Assistant
Zhihong Clothing Alteration Shop
11.2023 - 02.2024
Reception
Chikurin Massage
07.2023 - 09.2023
RESTAURANT WAITRESS
Shanghai Sreet
07.2023 - 08.2023
RESTAURANT WAITRESS
Wu Mi Zhou
11.2022 - 02.2023
RMIT University
Bachelor of Arts from Animation
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