YANTONG CHEN
Summary
Strong communication ability and comprehensive abilities. Patience, curiosity, strong team spirit, wide interest and love for human. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Part Time Waitress
Chinese Restaurant
07.2020 - 11.2020
- Seating guests, ordering, serving dishes, maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Part Time Cashier in Walmart
Chinese Supermarket
07.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Full-time Teacher
Language Training Centre
10.2022 - 06.2023
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Education
Master of Arts - Tesol
University of Sydney
Sydney, NSW06.2024
Bachelor of Arts - English Translation
WenHua University
China, Wuhan06.2020
Skills
- Empathy and Patience, Customer Service, Good understanding of clients needs,
- Problem-Solving Ability, Teamwork, Communication Skills
- Bakery skills (about two years)
- Office: POS system, Word, Excel (master data visualization and dynamic data spectaculars); PowerPoint (clear report writing) Adobe Suite
- Language: English, Mandarin
Available Time
Any time slot in Monday to Sunday
Any available in whole November and December
Timeline
Full-time Teacher
Language Training Centre
10.2022 - 06.2023
Part Time Cashier in Walmart
Chinese Supermarket
07.2021 - 09.2021
Part Time Waitress
Chinese Restaurant
07.2020 - 11.2020
Master of Arts - Tesol
University of Sydney
Bachelor of Arts - English Translation
WenHua University
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