Yanwei Chen
Melbourne,VIC
Summary
Resourceful professional in event management, known for high productivity and efficient task completion. Specialize in strategic planning, stakeholder engagement, and logistical coordination. Excel in communication, teamwork, and adaptability, ensuring successful events that meet client expectations.
Overview
5
5
years of professional experience
Work History
Campus Tourism Event Organizer
Monash University Tourism Club
Melbourne, VIC
08.2024 - 11.2025
- Organized campus tourism events, including destination introductions, cultural experiences, and sustainable tourism seminars.
- Coordinated event logistics, ensuring smooth execution and attracting over 200 student participants.
- Increased club visibility and membership by 30% through event promotion.
Freelance Tourism Market Analyst
Independent Consultant
Melbourne, VIC
03.2023 - 12.2023
- Provided market analysis and trend forecasting services to undisclosed small travel companies, helping clients optimize tourism product design.
- Identified emerging travel destinations and potential customer segments through online research and data analysis.
- Authored multiple industry reports proposing sustainable tourism strategies, receiving high client satisfaction.
Convenience Store Associate
Lawson
China
06.2022 - 12.2022
- Managed daily store operations, including cashier duties, restocking shelves, inventory management, and cleaning, ensuring the store was tidy and well-organized.
- Provided friendly customer service, answered product-related inquiries, and resolved customer complaints, enhancing customer satisfaction.
- Assisted the store manager in executing promotional activities, including product displays and promotions, contributing to a 10% increase in store sales.
- Efficiently handled checkout processes during peak hours, reducing customer wait times and improving overall service efficiency.
- Proposed optimized product placement based on careful observation of customer needs, resulting in a 15% increase in sales for specific products.
Family Travel Consultant
Freelance
Haikou, Hainan
01.2021 - 12.2021
- Provided personalized travel consulting services to friends and family, designing travel itineraries tailored to budgets and interests.
- Researched destination cultures and tourism resources to ensure trips were both enjoyable and sustainable.
- Successfully planned over 30 trips, achieving a 98% client satisfaction rate.
Education
Master of Arts - International Sustainable Tourism Management
Monash University
Caulfield12-2025
Skills
- Sustainable tourism
- Event planning
- Market analysis
- Data research
- Customer service
- Project management
- Cross-cultural communication
- Teamwork
- English (fluent)
- Mandarin (native)
Timeline
Campus Tourism Event Organizer
Monash University Tourism Club
08.2024 - 11.2025
Freelance Tourism Market Analyst
Independent Consultant
03.2023 - 12.2023
Convenience Store Associate
Lawson
06.2022 - 12.2022
Family Travel Consultant
Freelance
01.2021 - 12.2021
Master of Arts - International Sustainable Tourism Management
Monash University
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