Yanwen Shi
Perth,Western Australia
Summary
- Proficient in communication skills, case coordination, and client engagement.
- Experienced in building relationships with diverse populations, with a strong background in volunteer work.
Interests & Hobbies
• Sports & Outdoor Activities – Rock climbing, Pilates, hiking, and fitness.
• Community Service & Volunteering – Supporting vulnerable groups
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer
Vinnies Northbridge
02.2025 - Current
- Assisted in maintaining store cleanliness, promoting a welcoming atmosphere for customers.
- Boosted store sales by creating visually appealing and organized merchandise displays.
- warmly upon entry, fostering a friendly shopping experience from the start.
- with fellow volunteers on projects aimed at improving the retail environment for both customers and staff.
- inventory management, ensuring accurate stock levels and timely restocking of products.
- Maintained open communication lines between all team members
- Contributed to the community
Education Consultant
Shanghai Yuduo Education Technology Co., Ltd
05.2020 - 09.2024
- Provided personalized academic consulting for students planning to study abroad.
- Assisted with application preparation, interviews, and visa documentation.
- Developed cultural adaptation and transition strategies to help students integrate successfully.
- Strengthened client advocacy skills, relevant for case management in social work
Account Executive
Pinkool Group
02.2019 - 12.2019
- Managed online advertising campaigns for L’Oréal and Ostelin in China.
- Maintained client relationships, ensuring effective communication and precise campaign execution. Coordinated cross-functional teams, including creative, media, and data analytics, to deliver client-driven marketing solutions.
- Monitored campaign performance, analyzed key performance indicators (KPIs), and optimized marketing strategies.
- Developed problem-solving skills, applicable to crisis intervention and case management.
Certified Pilates Instructor
Part-time
01.2023 - 12.2024
- Designed and conducted group classes and private sessions, tailoring programs to individual needs.
- Assisted clients in physical rehabilitation, postural alignment, and injury prevention.
- Developed individualized exercise plans for clients with chronic pain, mobility challenges, and stress management needs.
- Enhanced one-on-one client interaction skills.
- Promoted mental and physical well-being, reinforcing the importance of holistic health.
Education
Master of Commerce - Marketing
University of New South Wales
Sydney, NSW02-2019
Bachelor of Business - Marketing
University of Technology Sydney
Sydney, NSW02-2018
Skills
- Problem-solving
- Attention to detail
- Relationship building and management
- Client relationships
- Customer service
- Client assessment proficiency
- Strategic planning
- Teamwork
- Communication Skills
- Empathy
- Crisis Intervention
- Assessment and Analytical Skills
Certification
First Aid Certification
Timeline
Volunteer
Vinnies Northbridge
02.2025 - Current
Certified Pilates Instructor
Part-time
01.2023 - 12.2024
Education Consultant
Shanghai Yuduo Education Technology Co., Ltd
05.2020 - 09.2024
Account Executive
Pinkool Group
02.2019 - 12.2019
Master of Commerce - Marketing
University of New South Wales
Bachelor of Business - Marketing
University of Technology Sydney
Similar Profiles
Nicole RuddenNicole Rudden
Head of Year and Head of Drama at Northbridge International School CambodiaHead of Year and Head of Drama at Northbridge International School Cambodia
Paula SolariPaula Solari
Student Worker at Training TAFE Café. Northbridge, Perth.Student Worker at Training TAFE Café. Northbridge, Perth.
Giselle OliverGiselle Oliver
Food and Beverage Attendant at Northbridge Brewing Company Pty LtdFood and Beverage Attendant at Northbridge Brewing Company Pty Ltd