Yanyu(Andrew) Chen
Doncaster
Summary
Currently studying in University of Melbourne with Bachelor of Science. Study a variety of engineering including mechanical, material, infrastructure etc, currently holding a student visa. Motivated and customer-focused individual seeking a casual position. Although new to the retail industry, I bring valuable skills from my past experiences such as communications, problem-solving, teamwork. Known for my adaptability, positive attitude, and eagerness to learn. Excited to bring my strong commitment to teamwork and customer.
Overview
4
4
years of professional experience
Work History
Retail
E Sun Ricecake
08.2024 - Current
- Collaborated with cross-functional teams to ensure timely delivery of products to retail locations.
- Coordinated special events within retail locations to increase brand awareness among potential new customers.
- Boosted customer satisfaction by implementing new sales strategies and optimizing the retail environment.
- Balanced multiple priorities effectively while working under tight deadlines in a fast-paced retail setting.
Tanyu
03.2023 - 06.2024
- Company Overview: restaurant
- Provided personalized customer service and ensured guest satisfaction
- Addressed guest complaints or issues promptly and effectively
- Worked with management to resolve complex situations
- Restaurant
Internship Trainer
Guangdong Zhonghao Survey Design Consulting Company
01.2024 - 03.2024
- Company Overview: 广东中灏勘察设计咨询有限公司湖南湘水分公司
- Investigating water conservancy project, field visit and design
Intern Trainee
Zhongshan Zhenhui Foam Manufacturing Company
11.2023 - 01.2024
- Company Overview: 中山振辉泡沫制造有限公司
- Completed research, compiled data, and assisted in timely reporting.
- Worked alongside senior staff members to gain industry insight and hands-on experience in various aspects of the business.
Gyoza Gyoza
12.2021 - 01.2023
- Company Overview: restaurant
- Addressed customer concerns and resolved conflicts efficiently
- Adapted to unexpected situations with professionalism
- Restaurant
SanAiCho
04.2021 - 10.2021
- Company Overview: restaurant
- Managed multiple tables and tasks in a fast-paced environment
- Anticipated customer needs and delivered a high standard of service
- Restaurant
Albert Height Serviced Apartment
06.2020 - 07.2021
- Company Overview: Hospitality
- Managed the entire check-in and check-out process, ensuring efficiency and accuracy
- Verified guest information, processed payments, and issued room keys
- Provided guests with essential information about hotel amenities, services, and local attractions
- Hospitality
Education
Bachelor of Science - Mechanical Enginneering
University of Melbourne
2025
Skills
- Customer Service
- Multitasking
- Efficiency
- Communication
Availability
- Thursday
- Friday
- Saturday
- Sunday
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Retail
E Sun Ricecake
08.2024 - Current
Internship Trainer
Guangdong Zhonghao Survey Design Consulting Company
01.2024 - 03.2024
Intern Trainee
Zhongshan Zhenhui Foam Manufacturing Company
11.2023 - 01.2024
Tanyu
03.2023 - 06.2024
Gyoza Gyoza
12.2021 - 01.2023
SanAiCho
04.2021 - 10.2021
Albert Height Serviced Apartment
06.2020 - 07.2021
Bachelor of Science - Mechanical Enginneering
University of Melbourne
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