Yao
Randwick,Australia
Summary
Availability : Everyday including midnight
Visa: Student Visa (500)
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Uptown Korea Cellars
11.2024 - 02.2025
- Introduced customers to the flavour profiles of various wines, spirits, premixed cocktails, beer and soju.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Customer Service Supervisor
Woolworths Metro Bondi Road
03.2024 - 12.2024
- Resolved customer inquiries and efficiently managed complaints at the service desk, ensuring high levels of customer satisfaction.
- Coordinated daily task assignments for customer service staff.
- Oversaw online order collection, collaborating with grocery team members to maintain accurate inventory and stock availability.
Waitress
Zhou Mum Cafe
03.2024 - 09.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Built relationships with customers to encourage repeat business.
Data Analyst
State Grid Corporation of China
08.2022 - 12.2023
Education
Master of IT -
The University of New South Wales
Sydney01.2026
Computer Science and Technology -
Northeast Agricultural University
China07.2022
Skills
- Customer service
- Espresso machine operation
- Latte art
- Food preparation
- Knowledge of wine and liquor
- Friendly and outgoing
- Cash handling
Certification
- RSA Certificate
- RCG Certificate
- Coffee Experience Certificate
Languages
Mandarin
English : IELTS 7
Timeline
Cashier
Uptown Korea Cellars
11.2024 - 02.2025
Waitress
Zhou Mum Cafe
03.2024 - 09.2024
Customer Service Supervisor
Woolworths Metro Bondi Road
03.2024 - 12.2024
Data Analyst
State Grid Corporation of China
08.2022 - 12.2023
Master of IT -
The University of New South Wales
Computer Science and Technology -
Northeast Agricultural University
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