Summary
Overview
Work History
Education
Skills
Timeline
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Yao Jia

MELBOURNE,VIC

Summary

Skilled professional with proven expertise in clerical and financial areas. Experienced in writing orders, monitoring transactions and reporting on market conditions. Good customer relations and problem-solving abilities dedicated to quickly correcting issues and maintaining strong satisfaction. Results-driven professional with a background in financial services, known for high productivity and efficient task completion. Skilled in transaction processing, client account management, and regulatory compliance. Excel in communication, problem-solving, and teamwork, ensuring smooth operations and client satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

3
3
years of professional experience

Work History

Kindergarten Teacher

piccolos accelerated early learning
MELBOURNE, VIC
10.2024 - 07.2025
  • Developed engaging lesson plans for early childhood education programs.
  • Fostered a nurturing classroom environment to enhance student learning.
  • Implemented creative activities to promote cognitive and social development.
  • Collaborated with parents to support children's educational needs.
  • Created and maintained safe learning environment for students.

Loan Writer

FC Financials
MELBOURNE, VIC
03.2023 - 05.2024
  • Collaborated with editors to ensure clarity and accuracy of written materials.
  • Conducted interviews with financial experts to gather insights for articles.
  • Ensured that all written work met quality standards before submission deadlines.
  • Generated ideas for new stories or topics to write about.
  • Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
  • Analyzed target audience needs when creating content that meets their expectations.

Account Manager

CLSA Premium
MELBOURNE, VIC
03.2022 - 12.2022
  • Managed client relationships to enhance service delivery and satisfaction.
  • Coordinated project timelines and deliverables with cross-functional teams.
  • Developed account plans to align client needs with company offerings.
  • Collaborated with sales teams to identify growth opportunities within accounts.

Education

Graduate Diploma of Early Childhood Education - Early Childhood Education

Victoria University
Melbourne, VIC
06-2024

Master of Commerce - Finance

University of Sydney
Sydney, NSW
12-2022

Bachelor of Business - Banking And Finance

Monash University
Caulfield, VIC
11-2021

Skills

  • Financial analysis
  • Negotiation strategies
  • Risk assessment
  • Customer service
  • Client relationship management
  • Effective communication
  • Team collaboration
  • Problem solving

Timeline

Kindergarten Teacher

piccolos accelerated early learning
10.2024 - 07.2025

Loan Writer

FC Financials
03.2023 - 05.2024

Account Manager

CLSA Premium
03.2022 - 12.2022

Graduate Diploma of Early Childhood Education - Early Childhood Education

Victoria University

Master of Commerce - Finance

University of Sydney

Bachelor of Business - Banking And Finance

Monash University
Yao Jia