Yaorong He
Melbourne,VIC
Summary
At Food Story Restaurant, I excelled in enhancing customer satisfaction and maintaining cleanliness, key skills sought by employers. My ability to resolve complaints swiftly and foster warm customer relationships showcases my strong guest service and organizational skills. Achievements include balancing cash receipts accurately, underlining my commitment to excellence and efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Food Story Restaurant
11.2022 - 06.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelor of Science - Science
University of Melbourne
Parkville, VICBoxhill High School
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Cleanliness
Timeline
Restaurant Server
Food Story Restaurant
11.2022 - 06.2024
Bachelor of Science - Science
University of Melbourne
Boxhill High School
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