Yar Deng
Summary
Individual with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Food and Beverage Attendant L2
The Guildford Hotel
09.2022 - 10.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
Fashion Retail Assistant
Supre
08.2022 - 07.2024
- Demonstrated exceptional product knowledge to address customer inquiries accurately and confidently.
- Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
- Supported overall store operations, including opening and closing procedures, cash handling, and maintaining store policies adherence.
- Managed fitting rooms by providing prompt assistance to customers while maintaining organization and cleanliness at all times.
- Balanced multiple priorities simultaneously during peak periods to ensure optimal support of team members in achieving daily objectives.
- Boosted sales by effectively recommending merchandise based on customer preferences and needs.
- Enhanced customer satisfaction through efficient conflict resolution and prompt problemsolving.
Cashier and Kitchen Work
Nandos Food Outlet
10.2019 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Ellenbrook Secondary College
Perth, WA10-2021
Certificate IV - Health And Nursing Preparation
Health Science Hub
Perth, WA10-2021
Skills
- Adaptability under pressure
- Reliability and punctuality
- Communication skills
- Strong attention to detail
- Time management skills
- Team collaboration
- Customer service excellence
- Individual and collaborative worker
Timeline
Food and Beverage Attendant L2
The Guildford Hotel
09.2022 - 10.2024
Fashion Retail Assistant
Supre
08.2022 - 07.2024
Cashier and Kitchen Work
Nandos Food Outlet
10.2019 - 08.2022
High School Diploma -
Ellenbrook Secondary College
Certificate IV - Health And Nursing Preparation
Health Science Hub
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