YARA SALEH
Summary
Reliable Administrative secretary with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills. Well-organized professional equipped with broad background in administrative roles. Commended for increasing overall efficiency by overhauling filing systems and answering and screening numerous telephone calls daily.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Stop Flora Shop
01.2022 - Current
- Resolved customer complaints and maintained clean andtidy checkout area
- Enabled customers to feel welcomed, important andappreciated by answering questions about products soldthroughout store
- Maintained customer satisfaction with quick andprofessional handling of product returns
- Handled approximately daily credit and cash transactionsfor customers with accuracy and speed
- Processed accurate and efficient sales and returntransactions to facilitate customer satisfaction
- Maintained current knowledge of store promotions andhighlighted sales to customers
- Cafe 4se7en - Waitress
Administrative Secretary
Shawthing Solutions
11.2022 - 12.2022
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Waitress
Cafe4se7en
03.2021 - 12.2021
- Maintained customer satisfaction with timely table check- ins to assess food and beverage needs
- Used cash registers and credit card machines to cash out customers
- Kept server areas clean and stocked to increase efficiency while working tables
- Greeted new customers, discussed specials and took drink orders
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Receptionist Assistant
DR Finance
01.2020 - 01.2020
- Maintained order and cleanliness of reception area forprofessional and inviting atmosphere
- Managed multi-line telephone system and greetedclaimants during office visits
- Prepared, collected and distributed outgoing and incomingmail and packages
- Greeted numerous visitors, vendors and interview
- Candidates
- Organized electronic and hard copy filing systems for easy
- Retrieval of documents and information
- Confirmed appointments, communicated with clients andupdated client records
- Answered central telephone system and directed callsaccordingly
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
All Saints Catholic SeniorCollege
09.2022
Skills
- Educational Feedback
- Customer Service and
- Assistance
- Work Task Prioritization
- Inventory Stocking
- Information Updates
- Greeting and Seating
- Clients
- Office Supplies and
- Inventory
- Visitor and Customer
- Relations
- Call Answering and Routing
- Reminder Calls
- Running Errands
- Database Entry
- Supply Inventory Control
- Appointment Coordination
- Multitasking and Time Management
Accomplishments
- First rank in business
- Services with full marksfor each exam
- PROFESSIONAL SUMMARY
- Organized and dependable candidate successful at managingmultiple priorities with a positive attitude
- Willingness totake on added responsibilities to meet team goals, withbackground in various office settings
- Knowledgeable aboutsecurity, service and clerical requirements
- Takes on multiplesimultaneous tasks with excellent time management abilitiesand resourceful approach.
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Additional Information
BSB20115 Certificate II in Business BSBv6.1
Timeline
Administrative Secretary
Shawthing Solutions
11.2022 - 12.2022
Customer Service Cashier
Stop Flora Shop
01.2022 - Current
Waitress
Cafe4se7en
03.2021 - 12.2021
Receptionist Assistant
DR Finance
01.2020 - 01.2020
High School Diploma -
All Saints Catholic SeniorCollege
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