Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Yasangika Wijekoon

Yasangika Wijekoon

Noble Park,Vic

Summary

Results-driven professional/ Fitness enthusiast, focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sales associate

Uniqlo Emporium
11.2023 - Current
  • Performed diverse roles as a Sales Associate at Uniqlo, executing stock replenishment, meticulous stockroom management, SKU maintenance, and expertly handling fitting room duties
  • Proficient in cash handling, maintaining cleanliness, and delivering exceptional customer service by upselling and providing personalized care to enhance shopping experiences.

Manager/ social media manager

High Impact Fitness Studio
07.2022 - 09.2023
  • Played a dynamic role as a gym manager and social media manager at High Impact Fitness Studio, responsible for overseeing daily operations, ensuring a seamless gym experience and optimizing social media presence
  • Skilled in managing facility functions, staff coordination, and creating engaging social content to drive brand visibility and community engagement
  • Proficient in fostering a fitness focussed environment while leveraging social media platforms to promote the studio’s services, classes, and events, resulting in increased membership and brand recognition.

Sandwich artist

Subway Restaurant ( Freshwater Place)
04.2010 - 08.2011
  • Engaged as a Sandwich Artist at Subway, adept in crafting high-quality sandwiches and providing excellent customer service
  • Proficient in preparing fresh ingredients, customizing orders to customer preferences, and maintaining cleanliness and hygiene standards
  • Skilled in utilizing Subway's menu offerings to create appetizing and visually appealing sandwiches, ensuring customer satisfaction while adhering to food safety regulations.

Education

Diploma in hairdressing and salon management -

Carrick institute of education
01.2011

Certificate in garment production management -

Clothing industry training institute
01.2007

Certificate in IT and business management -

Lanka institute of business management
01.2006

Skills

  • Exceptional customer service
  • Product Knowledge
  • Sales support
  • Team player
  • Adaptability
  • Time management
  • Multitasking
  • Problem solving
  • Communication skills
  • Computer literacy
  • Punctual
  • Administrative skills
  • Customer Assistance

Certification

First Aid - HLTAID011

Basic Emergency Life Support - HLTAID010

Cardiopulmonary Resuscitation - HLTAID009

References

Available upon request

Timeline

Sales associate

Uniqlo Emporium
11.2023 - Current

Manager/ social media manager

High Impact Fitness Studio
07.2022 - 09.2023

Sandwich artist

Subway Restaurant ( Freshwater Place)
04.2010 - 08.2011

Diploma in hairdressing and salon management -

Carrick institute of education

Certificate in garment production management -

Clothing industry training institute

Certificate in IT and business management -

Lanka institute of business management

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Yasangika Wijekoon