PERKAMPALLI SRAVAN KUMAR REDDY
Lakemba, Sydney,NSW
Summary
Dynamic security professional with extensive experience at One Minute Securities, excelling in incident reporting and access control. Proven track record in enhancing safety protocols and reducing theft through effective surveillance and teamwork. Recognized for exceptional communication skills and a commitment to fostering a secure environment for both staff and customers.
Overview
5
5
years of professional experience
Work History
Retail Security Officer at Burberry
A4S Securities
Sydney, NSW
11.2023 - 06.2025
- Implemented preventative measures to deter theft by maintaining high visibility throughout the store during peak hours.
- Fostered a culture of vigilance among retail staff by providing ongoing feedback and guidance on identifying potential security risks or suspicious behavior.
- Utilized advanced surveillance techniques to identify patterns or trends in criminal behavior within the store''s vicinity, enabling proactive adjustments to security protocols accordingly.
- Responded effectively to customer concerns regarding safety or theft-related issues, demonstrating professionalism and empathy in all interactions.
- Developed and maintained positive relationships with other retail security officers in the area, sharing best practices and collaborating on incident response strategies when necessary.
- Supported emergency response efforts during incidents, helping to maintain order and minimize potential harm.
- Provided excellent customer service while enforcing store policies, creating a welcoming atmosphere for shoppers.
- Maintained detailed records of security incidents, contributing to data-driven decision-making on security measures.
- Collaborated with store management to implement effective loss prevention strategies, reducing shrinkage rates.
- Enhanced store security by conducting regular patrols and monitoring CCTV systems.
- Managed access control to restricted areas within the store, ensuring that only authorized personnel entered sensitive locations.
- Ensured a safe shopping environment for customers by addressing potential safety hazards promptly.
- Conducted daily store walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
IT Support Specialist
One Minute Securities
London, UK
10.2021 - 10.2022
- Managed high levels of call flow and responded to technical support needs.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Used ticketing systems to manage and process support actions and requests.
- Installed, configured and maintained computer systems and network connections.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Created user accounts and assigned permissions.
- Generated reports to track performance and analyze trends.
- Offered assistance in implementing and developing training programs.
- Developed and implemented preventive maintenance procedures.
- Helped streamline repair processes and update procedures for support action consistency.
- Maintained servers and systems to keep networks fully operational during peak periods.
Security Supervisor at Supreme Court London, UK.
One Minute Securities
London, UK
09.2020 - 10.2021
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Developed and implemented strategies to prevent and respond to security incidents.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Streamlined visitor check-in processes, enhancing efficiency of entry and exit procedures.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Education
MSc In International Business - International Business
University of Bedfordshire
Luton, Bedfordshire - U.K.09.2021
Bachelors In Commerce - Commerce
Adarsh Degree And P.G. College
Mahabubnagar, Telangana - INDIA07.2019
Skills
- CCTV monitoring
- Crowd management
- Physical security
- Incident reporting
- Access control
- Alarm systems
- Security equipment
- De escalation tactics
- Asset protection
- Security planning
- Patrol procedures
- Surveillance expertise
- Monitor security
- Detail-oriented
- First aid training
- Law enforcement collaboration
- Policy development
- Safety promotion
- Theft detection
- Evidence collection
- Trespassing prevention
- Interviewing techniques
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Relationship building
- Professional ethics
- Team building
- Task prioritization
- Analytical thinking
- Conflict resolution
- Goal setting
- Risk assessment
- Strategic planning
- Continuous improvement
- Inventory management
- Written communication
- Policy enforcement
- Crisis management
- Evidence preservation
- Legal compliance
Timeline
Retail Security Officer at Burberry
A4S Securities
11.2023 - 06.2025
IT Support Specialist
One Minute Securities
10.2021 - 10.2022
Security Supervisor at Supreme Court London, UK.
One Minute Securities
09.2020 - 10.2021
MSc In International Business - International Business
University of Bedfordshire
Bachelors In Commerce - Commerce
Adarsh Degree And P.G. College