Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Insurance Agent
Maafcom Ltd
03.2021 - 08.2023
Built relationships with clients using active listening and issue resolution to provide excellent service.
Responded to customer calls swiftly to resolve issues and answer questions.
Maintained high standards of customer service by building relationships with clients.
Cross-sold insurance products to existing clients to reach sales targets.
Investigated and processed claims swiftly to keep customers satisfied.
Prepared and reviewed insurance applications to verify compliance with regulations.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.