Yasemin Ercan

• Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
• Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
• Packaged fragile items with protective padding to prevent damages during shipments.
• Used pallet jacks to move items to and from warehouse locations.
• Learnt how to use an RF scanner to pick items efficiently and accurately.

• Picked online orders and store replenishment
• Use of shipping software to pack and ship customer orders
• Receive and process goods in to warehouse
• Conducted store auditing to ensure accurate picking
• Tracked inventory and conducted cycle counts to maintain accurate records
• Cleaned and organised aisles, work stations and floors to promote operational productivity

• Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
• Assisted with payroll processing, ensuring accurate calculation of employee wages and tax deductions based on current regulations.
• Implemented efficient filing systems for easy access to important financial documents, improving overall organization within the department.
• Improved financial accuracy by maintaining organized and up-to-date financial records.
• Streamlined bookkeeping processes for increased efficiency and time management.
• Ensured timely invoicing and payment tracking, resulting in improved cash flow management.

Established in 2020, the business operates as an online pet store known as Bedpaws. The business is solely operated by myself at my residential address. The tasks involve website design, social media management, ordering stock from suppliers, building a customer base and fulfilling and packing orders.

• Customer Service: Responding to customer enquiries via phone/email and providing assistance for order queries and tracking numbers .
• Stock Control: Monitoring product quantities and placing bulk orders from suppliers.
• Packing Orders: Printing packing slips and shipping labels, organising packaging and post office

• Efficiently processed cash register transactions for new and refilled prescription orders.
• Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
• Helped pharmacy staff prepare medications and fill orders.
• Opened incoming supplies and stocked in correct locations.
• Restocked shelves and prepared expired drugs for return.
• Delivered quality care to customers through close collaboration with pharmacist.
• Maintained clean and organized pharmacy shelving and work areas.