Summary
Overview
Work History
Education
Skills
Timeline
Generic

YASEMIN Ozsanay

Melbourne,VIC

Summary

Manager experienced in diverse industrial environments. Profit-motivated collaborator with ingenuity in troubleshooting complex productivity obstacles. Creative leader with motivational supervisory methods. Hardworking and passionate job seeker with strong organisational skills and ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Working under pressure, hands on fast paced attention to fine details. Always ready for the next challenge.


Overview

26
26
years of professional experience

Work History

Business Owner

Health And Beauty
06.2005 - Current
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Managed Care Coordinator

Ottoman Village Aged Care
02.2001 - 12.2010
  • Implemented successful healthcare program through professionalism, quality of care and patient satisfaction.
  • Communicated with patients and families, ensuring that medical information was kept private.
  • Established and maintained effective communication with staff, physicians and community organisations to promote high quality patient care.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Created customised care plans, working with staff and families to assess and meet individual needs.
  • Responsible for ongoing cafe planning, assessment and reviews.
  • Rostering and administration.
  • Respond to calls appropriately within scope of role.
  • Undertaking audits in accordance with the relevant standards and Policy and Procedures. Identifying gaps and risks.
  • Occupational Health and safety and infection control representative.


Production Manager

Four Star Mini Market
01.1998 - 01.2000
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardised production procedures, job roles, and quality assurance guidelines.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Implementing continuous improvement for a fast, safe and effective workplace.

Education

Certificate III in Community & Health Services

Victoria University
Melbourne, VIC
02.2011

Certificate IV In Training And Assessment

NMIT
Melbourne, VIC
2010

Skills

  • Regulatory Compliance
  • Financial Management
  • Employee Training
  • Project Management
  • Staff Management
  • Bookkeeping
  • Relationship Building
  • Task Delegation
  • Driven and Determined
  • Attention to Detail
  • Entrepreneurial Personality
  • Coaching and Mentoring
  • Policies and Procedures Development
  • Performance Improvement
  • Staffing Oversight
  • Incident Response
  • Staff Hiring
  • work under pressure
  • fast pace worker
  • attention to details
  • manufacturing and production
  • organisation skills

Timeline

Business Owner

Health And Beauty
06.2005 - Current

Managed Care Coordinator

Ottoman Village Aged Care
02.2001 - 12.2010

Production Manager

Four Star Mini Market
01.1998 - 01.2000

Certificate III in Community & Health Services

Victoria University

Certificate IV In Training And Assessment

NMIT

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YASEMIN Ozsanay