Yaser Alsaadi
Reservoir
Summary
Dynamic and customer-focused professional with experience at Jeddah Inn and Avis. Skilled in reservation management and guest relations, I excel in enhancing customer satisfaction through proactive service and attention to detail. Proven ability to collaborate effectively in team environments while maintaining a tidy workspace and managing administrative tasks efficiently.
Overview
3
3
years of professional experience
Work History
Hotel Receptionist
Jeddah Inn
02.2021 - 01.2024
- Greet all guests and assist them with check-in and check-out
- Maintain a positive attitude and friendly demeanour
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed
Car Rental Agent
Avis
08.2020 - 01.2021
- Educated customers on vehicle features and safety protocols.
- Processed transactions and handled payments with attention to detail.
- Conducted vehicle inspections before and after rentals to maintain quality.
- Provided information on rental policies and procedures to ensure understanding.
- Greet and assist customers with car rental enquiries
- Provide information about rental packages and products
- Process rental applications and paperwork
- Handle payments and deposits
- Provide customer service and resolve enquiries
- Ensure customer satisfaction
Education
MBA - Management
Deakin University
Melbourne, VIC03-2026
Bachelor of Science - Information Technology
King Abdulaziz University
Saudi Arabia, Jeddah12-2023
Skills
- Microsoft office
- Reservation management
- Initiative-taking
- Guest relations
- Front desk management
- Teamwork and collaboration
Languages
English
Full Professional
Timeline
Hotel Receptionist
Jeddah Inn
02.2021 - 01.2024
Car Rental Agent
Avis
08.2020 - 01.2021
MBA - Management
Deakin University
Bachelor of Science - Information Technology
King Abdulaziz University
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