Yash Jaiswal
Brisbane,QLD
Summary
Dynamic leader with proven expertise in customer service and problem-solving, honed as Store Manager at Royal Enfield Showroom. Spearheaded a loyalty program, enhancing sales revenue significantly. Excelled in team leadership and Microsoft Office Suite, ensuring efficient operations and customer satisfaction. Achieved notable success in elevating productivity and revenue as Sales Coordinator at Suzuki Motorcycle Showroom.
Overview
3
3
years of professional experience
Work History
Store Manager
Royal Enfield Showroom
03.2021 - 12.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Rotated merchandise and displays to feature new products and promotions.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Sales Coordinator
Suzuki Motorcycle Showroom
09.2019 - 01.2021
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Collaborated with the finance team to assist customers with loan and financing options.
- Coordinated promotional activities and assisted in marketing campaigns.
Education
Master of Science - Master of Business
Queensland University of Technology
Brisbane, QLD07-2025
Bachelor of Science - Computer Science
Galgotias University
Greater Noida , India05-2019
Skills
- Customer service
- Customer communication
- Problem-solving
- Microsoft Office Suite
- Team leadership
Accomplishments
- Achieved the top 3 state store ranking within 1 years.
- Increased sales by 30% by coaching department managers on new merchandising standards.
- Exceeded monthly store sales goals
- Supervised team of 20 staff members.
Timeline
Store Manager
Royal Enfield Showroom
03.2021 - 12.2022
Sales Coordinator
Suzuki Motorcycle Showroom
09.2019 - 01.2021
Master of Science - Master of Business
Queensland University of Technology
Bachelor of Science - Computer Science
Galgotias University
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