Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yash Namjoshi

KINGSCOTE,SA

Summary

Skilled Housekeeping Supervisor adept at managing services of large hotel and resort with high marks for efficiency. Enthusiastic about meeting challenging demands in high-volume environments.

Multi-talented housekeeping supervisor consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Know all the operations that are in housekeeping department, from making a bed to make a roster. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures, and health and safety regulations. Highly-qualified Housekeeping Supervisor offering 4 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Have knowledge of Opera PMS, Guest Centrix PMS.

Overview

8
8
years of professional experience

Work History

Housekeeping Supervisor

AURORA OZONE HOTEL
05.2023 - Current
  • Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
  • Managed laundry sorting, washing, drying, and ironing.
  • Supervised team of housekeeping and Public Area Attendants to meet highest quality of cleanliness and safety standards.
  • Conducted regular checks of public areas and staff work areas to maximize quality control.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Evaluated employee performance and developed improvement plans.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Completed schedules, shift reports, and other business documentation.

Housekeeping Supervisor

Heron Island resort
06.2021 - 02.2022
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Verified each completed room against standard plans to maintain consistency.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Practiced safe work habits and wore protective safety equipment.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Prepared work schedules for associates to promote proper staffing levels.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Communicated with maintenance team on damages to repair.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Delegated work to staff, setting priorities and goals.

Housekeeping Supervisor

Tangalooma Island Resort
02.2017 - 03.2020
  • Created and implemented training programs to enhance employee performance.
  • Gave suggestions to reduce waste and keep the property more sustainable.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports and other business documentation.
  • Worked with front desk to respond promptly to all guest requests.
  • Communicated repair needs to maintenance staff.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Increased employee performance through effective supervision and training.

Housekeeper

IBIS International
06.2016 - 01.2018
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Know how to make beds, spring clean the rooms,villas.
  • Have experience in handling hazardous chemicals,
  • Was a supervisor, so know how to handle a team of 7 to 10 people, also in the given time.
  • Know how to operate laundry heavy machines.
  • Know how to strip rooms and keep the laundry operations smooth.

Education

MBA - Hospitality Administration And Management

James Cook University
Brisbane
03.2018

Skills

  • Employee evaluations
  • Heavy Laundry equipment operations
  • Ordering Cleaning Supplies
  • Cleaning Practices
  • Team Leadership
  • Training and Development
  • Housekeeping
  • Team Building
  • Training and mentoring
  • Employee training
  • Staff training and development
  • Invoice processing
  • Expense tracking
  • Guest relations
  • Quality improvements

Timeline

Housekeeping Supervisor

AURORA OZONE HOTEL
05.2023 - Current

Housekeeping Supervisor

Heron Island resort
06.2021 - 02.2022

Housekeeping Supervisor

Tangalooma Island Resort
02.2017 - 03.2020

Housekeeper

IBIS International
06.2016 - 01.2018

MBA - Hospitality Administration And Management

James Cook University

Similar Profiles

CREATE PROFILE
Yash Namjoshi