Summary
Overview
Work History
Education
Skills
Timeline
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Yashfa Afzal

Sydney,NSW

Summary

Results-driven Sales Associate with a proven record of exceeding targets in diverse retail settings, offering exceptional customer service and strong interpersonal skills. Experienced in real estate marketing, adept at creating compelling property listings, coordinating tours, and leveraging digital channels. Additionally, possess expertise in postal services with a focus on accuracy, compliance, and efficient workflow management. Detail-oriented and organized professional committed to delivering excellence in both sales and operational roles.

Overview

1
1
year of professional experience

Work History

Sales Associate

Tommy Hilfiger
Sydney , NSW
11.2023 - Current
  • Adhered to company initiatives and achieved established goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Ensured compliance with all safety regulations while handling hazardous materials.

Retail Customer Service Officer

Post Office
Sydney, Nsw
01.2023 - 05.2023
  • Provided customer service to all patrons, including resolving complaints or issues.
  • Updated databases with new and modified customer data.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Helped unload trucks of incoming inventory and sorted through items for placement in appropriate areas.

Telemarketing Executive

Square Yards
Sydney, Nsw
09.2022 - 01.2023
  • Conducted outbound calls to generate leads and promote real estate services
  • Qualified leads by gathering information, assessing needs, and determining potential as prospective clients
  • Demonstrated a deep understanding of the real estate market and available services to effectively communicate with customers

Education

Community Service - Mental Health

Granville Tafe
Sydney, NSW
12-2023

Skills

  • Customer Service
  • Communication
  • Problem-Solving
  • Organization
  • Teamwork
  • Data Entry And Database Software
  • Patient Advocacy
  • Building Rapport
  • Multitasking
  • Results-Driven

Timeline

Sales Associate

Tommy Hilfiger
11.2023 - Current

Retail Customer Service Officer

Post Office
01.2023 - 05.2023

Telemarketing Executive

Square Yards
09.2022 - 01.2023

Community Service - Mental Health

Granville Tafe

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Yashfa Afzal