Yashica Singla
Wyong,NSW
Summary
Dynamic manager with expertise in operations management and team leadership, honed at Motel. Successfully implemented inventory systems, reducing waste by 20%. Skilled in staff training and development, enhancing productivity and customer satisfaction. Proven ability to streamline communication and drive marketing initiatives, ensuring a professional and organized environment.
Overview
10
10
years of professional experience
Work History
Manager
Motel
Wyong
04.2023 - 07.2025
- Led daily operations, ensuring efficient service delivery and adherence to quality standards.
- Developed training programs for staff, enhancing team performance and customer satisfaction.
- Implemented inventory management systems, reducing waste and optimizing supply levels.
- Analyzed sales data to identify trends, informing menu adjustments and promotional strategies.
- Coordinated cross-functional teams to execute marketing initiatives, driving increased foot traffic.
- Streamlined communication processes between front-of-house and kitchen staff, improving order accuracy.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Managed senior-level personnel working in marketing and sales capacities.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Manager
Restaurants on the Run
Morisset, NSW
08.2015 - 10.2020
- Assisted in daily operations to ensure efficient workflow and productivity.
- Supported team members by learning and utilizing company tools and systems effectively.
- Participated in training sessions for new processes and operational protocols.
- Maintained organized records of activities to streamline information retrieval.
- Contributed ideas for process improvements during team meetings and discussions.
- Monitored inventory levels, providing updates to enhance resource allocation.
- Collaborated with colleagues to adapt quickly to changing priorities and tasks.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Diploma of Business -
Ozstar Academy
Parramatta, NSWSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Operations management
- Staff development
- Schedule preparation
- Workforce management
- Emergency response
Timeline
Manager
Motel
04.2023 - 07.2025
Manager
Restaurants on the Run
08.2015 - 10.2020
Diploma of Business -
Ozstar Academy