YASHIKA YASHIKA
Melbourne CBD
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Manager
Domino's Pizza
09.2023 - 06.2024
- HELPING CUSTOMERS AT RECEPTION AND OVER THE PHONE
- CLEANING OF THE SHOP AND MAINTAINANCE OF THE STOCK AT RIGHT PLACE
- SHOWING STUFF TO THE CUSTOMERS
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Front Desk Receptionist
Tandoor & Tadka (Part Time)
11.2023 - 05.2024
- FOLLOWED HYGIENE PROCEDURES
- WORKED WITH FOOD AND BEVERAGES
- Serve customers
- Maintaining the store cleanliness and handle cash
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Wash dishes and help in orders
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Kitchen Hand
MEHAK INDIAN RESTAURNENT (Part Time)
10.2023 - 05.2024
- WORKED IN ALL AREAS OF GROCERY AND DRY STOCK
- ACCURATELY PICKING STOCK ITEMS BY USING SCANNER AS PER ONLINE ORDER OF CUSTOMER
- COOKING AND PREPERATION OF DISHES
- DISHWASHER, UNLOADING INCOMING STOCKS TO THE STORE
- CLEANING THE STORE AND CUTTING VEGETABLES
- RECEPTIONIST, WAITRESS
- GENERAL CUSTOMER ASSISTANCE DUTIES
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Plated and presented food following chef requirements.
Pizza Maker
CRUST PIZZA (Part Time)
09.2023 - 03.2024
- GENERAL CUSTOMER SERVICE INCULDING TAKING ORDERS AT FRONT COUNTER AND OVER THE PHONE
- WASH DISHES
- CASH HANDLING AT POS AND BANKING AT THE END OF THE DAY
- MAINTAINING STORE CLEANLINESS AND HYGEINE
- FOOD PREPRATION INCLUDING FRESH BREADS, DOUGHS AND COOKIES
- MAKING PIZZAS, CUTTING VEGETABLES
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
Education
SENIOR SECONDARY EDUCATION -
R.S. SR SEC PUBLIC SCHOOL
06.2022
MATRICULATION -
D.C. MODEL SR SEC PUBLIC SCHOOL
06.2020
Skills
- Multitasking and Prioritization
- Quality Control
- Critical Thinking
- Customer Relations
- Problem Solving
- Cleaning and Organization
- Reliable and Punctual
- Work Well Under Pressure
- Team Collaboration
- Materials Handling
- Decision Making
- Clear Communication
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Communication Skills
- Excellent written and verbal communication.
- ENGLISH
- HINDI
- PUNJABI
Timeline
Front Desk Receptionist
Tandoor & Tadka (Part Time)
11.2023 - 05.2024
Kitchen Hand
MEHAK INDIAN RESTAURNENT (Part Time)
10.2023 - 05.2024
Manager
Domino's Pizza
09.2023 - 06.2024
Pizza Maker
CRUST PIZZA (Part Time)
09.2023 - 03.2024
SENIOR SECONDARY EDUCATION -
R.S. SR SEC PUBLIC SCHOOL
MATRICULATION -
D.C. MODEL SR SEC PUBLIC SCHOOL
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