Dynamic ACAT Clinical Assessor with NSW Health, skilled in psychosocial assessments and report writing. Proven ability to enhance patient-centered care through effective collaboration and advocacy, ensuring high client satisfaction. Committed to maintaining professionalism and compliance while fostering a supportive environment for diverse communities. Expertise in My Aged Care portal navigation and emotional support.
- Conduct comprehensive psychosocial assessments, counselling, advocacy, and provide information to clients, patients, consumers, and their families/carers within a client-centred framework, ensuring high levels of satisfaction.
-Collaborate with multidisciplinary teams and external service providers to ensure seamless care coordination, effectively meeting client needs and improving service delivery.
- Deliver patient care in accordance with professional, legal, and ethical boundaries, adhering to evidence-based best practice standards and maintaining compliance with ISLHD policies and the AASW Code of Ethics.
- Adhere to risk management, infection control, and WHS policies, ensuring compliance during accreditation processes and safety reviews.
- Demonstrate cultural respect for Aboriginal people and diverse communities, ensuring services meet EEO principles and align with ISLHD’s CORE Values.
-Maintain accurate client records and databases, completing all work, including reports, within deadlines and meeting prescribed Key Performance Indicators (KPIs).
-Complete assessments and reports in the My Aged Care Portal, ensuring compliance with Commonwealth Guidelines and maintaining high levels of accuracy in assessments and referrals.
Conduct assessments of residents' physical and emotional needs, and collaborate with healthcare
professionals to create personalized care plans
- Advocate for the needs and rights of residents, ensuring their preferences and concerns are communicated and addressed
- Provide emotional support and companionship to residents, fostering a sense of community and well-being
- Coordinate and collaborate with other healthcare professionals to ensure residents receive comprehensive and integrated care
- Maintain accurate records of residents' care, including daily activities, health status, and any significant
changes.
- Provide residents with information about available services, and community resources, and assist in making informed decisions about their care.
- Respond to emergencies and crises within the retirement village, providing immediate assistance and
support.
- Promote a culture of inclusion, respect, and dignity within the retirement village.
- Implemented a holistic care strategy at the retirement village, combining person-centered and strength-based approaches to tailor support to residents' unique needs, fostering empowerment and independence.
- Employing trauma-informed care principles to recognize and build upon residents' strengths, while utilizing crisis intervention strategies for immediate support during acute challenges.
- Collaborated with funeral directors, grief counselors, and other professionals to provide comprehensive support to grieving families
- Assisted in coordinating and facilitating grief support groups, ensuring a safe and empathetic environment for participants
- Conducted assessments to identify the emotional, psychological, and practical needs of individuals and families dealing with end-of-life situations
- Engaged in effective communication with clients, offering emotional support and guidance throughout the funeral planning process
- Developed and Maintained relationships with community resources to enhance the availability of supportive services for clients
- Worked Closely with hospice care teams to coordinate seamless transitions and ensure continuity of care for patients and their families
- Conducted psychosocial assessments for clients, identifying mental health needs, strengths, and risk
factors.
- Facilitated individual and group educative sessions about suicide and other mental health issues
- Collaborated with psychiatric professionals to develop and implement treatment plans for clients
- Contributed to crisis intervention efforts, providing immediate support during times of emotional distress.
- Assisted in conducting psychoeducation workshops on topics such as stress management, coping
strategies
- Maintained accurate and confidential client records in compliance with AASW regulations.
- Ensured overall well-being and stability of clients