Yashin Arafat
Deer Park,VIC
Summary
A dynamic professional with a track record of achieving sales growth through strategic planning and team leadership. Skilled in customer service, Office 365, relationship management, and operational development. Seeking to join your dynamic company to unleash my potential and contribute to yourorganizational success.
Overview
2
2
years of professional experience
Work History
Section Manager ( CP Five Star Bangladesh)
C.P. Bangladesh Co., Ltd.
08.2022 - 07.2024
- Sales Growth: Achieved 103% sales growth by strategically identifying prime locations for new outlets and facilitating the onboarding of six new franchisees.
- Operational Management: Oversaw inventory management, sales, and operations for 40 outlets, ensuring optimal stock levels and consistent outlet performance.
- Team Leadership: Supervised and supported outlet operators, maintaining high operational standards and resolving conflicts among franchisees.
- Strategic Planning: Executed promotional activities aligned with company guidelines and facilitated grand opening events to boost brand visibility.
Customer and Food Service Assistant
PizzaBurg
04.2022 - 07.2022
- Customer Service and Cash Handling:
- Provided friendly and efficient service to enhance customer satisfaction.
- Managed cash transactions and oversaw floor operations twice a week, ensuring smooth service.
- Food Preparation and Cleaning:
- Assisted in preparing and storing cooking utensils and ingredients and maintained kitchen cleanliness.
- Adhered to food safety regulations and corporate guidelines.
- Leadership and Compliance:
- Led the team during shifts, handled customer inquiries.
- Completed daily tasks, including trash removal and restocking, following safety protocols.
Trainee Sales Advisor
Hyundai Bangladesh
01.2022 - 04.2022
- Built and maintained strong customer relationships, ensuring high satisfaction and repeat business.
- Assisted in corporate sales of passenger vehicles, achieving sales targets.
- Conducted vehicle demonstrations for walk-in clients in the showroom.
- Collaborated with the sales team to plan and execute promotional activities.
Education
Master of Science - Business Analytics
La Trobe University
Melbourne, VIC07.2026
BBA - Marketing And Supply Chain Management
North South University
Dhaka, Bangladesh05.2022
Skills
- Exemplary Verbal and Written Communication
- Customer Service
- Team Work
- Relationship Management
- Time Management
- Office 365 Literacy
- Negotiation Skills
- Determination
- Problem Solving and Conflict Management
- Continuous Improvement
- Organizational Development
Languages
English
Full Professional
Bengali
Native or Bilingual
Timeline
Section Manager ( CP Five Star Bangladesh)
C.P. Bangladesh Co., Ltd.
08.2022 - 07.2024
Customer and Food Service Assistant
PizzaBurg
04.2022 - 07.2022
Trainee Sales Advisor
Hyundai Bangladesh
01.2022 - 04.2022
Master of Science - Business Analytics
La Trobe University
BBA - Marketing And Supply Chain Management
North South University
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