Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
References
Timeline
Generic

Yashoda Ranasinghe

Unit 6009, No. 70, Southbank Blvd, Southbank.,VIC

Summary

Experienced and dependable professional with over 4 years of management experience with strengths in sales and marketing, operations management, employee relations, customer service, inventory management and organization, visual merchandising and accounting and finance. I am ambitious and goal oriented while being highly committed to creating a pleasant environment that is conducive to achieving increased sales and customer satisfaction to achieve business goals. Expertise in building and maintaining relationships with diverse range of stakeholders in dynamic, competitive, fast-paced settings with good conflict and problem solving skills.

Overview

6
6
years of professional experience

Work History

Manager

Martin Electricals
01.2020 - 07.2023
  • Managed and motivated employees to be productive and engaged in work. Resolved conflicts, recruited and trained new recruits.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments. Exceeded sales targets and expanded customer base.
  • Overlooked operations including the ordering of items, importing, transferring between warehouses and retail outlets, supervised stock counts, sales and customer service.
  • Implemented Microsoft Dynamics NAV ERP. Changed work processes from a manual bookkeeping system to an automated system. Led the project and onboarded and trained all employees.
  • Overlooked financials including costing, financial statements, POS systems and staff monetary rewards.

Assistant Manager

Martin Electricals
01.2019 - 01.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Offered hands-on assistance to customers assessing needs and tending to consumer preferences.
  • Assisted manager with new projects and importing from other countries and other tasks.

Salesperson

Martin Electricals
07.2017 - 01.2019
  • Worked in a team environment to maintain and improve sales by greeting customers, answering questions helping with suggestions, closing sales, retaining the customer and collaborating with other team members.
  • Worked to build relationships with customers and built potential for additional sales through finding new customers and businesses. Ensuring customers had a pleasant experience. Reached and exceeded daily, monthly and annual sales targets.
  • Assisted in regular inventory counts to verify stock levels, address discrepancies and forecast future needs. Stocked merchandise, labelling items, pricing, and arranging according to size or colour.
  • Hands-on experience in cash, credit card and bank transfer payments. Maintaining allocated on-credit customer accounts and ensuring timely payment collection.
  • Promoted to Team leader in the last three months of role.


Education

Bachelor of Commerce - Management And Accounting

University of Melbourne
Melbourne
01.2017

Wycherley International School
Colombo Sri Lanka
2012

Skills

  • Sales and Marketing
  • Customer Relationship Management
  • Staff Management, Coaching & Mentoring
  • Business Administration, Planning and project management
  • Complex Problem-Solving and conflict resolution
  • Managing Operations and Efficiency
  • Finance and Accounting Operations
  • Finance and Accounting Operations

Accomplishments

Successfully implemented a company-wide Microsoft ERP system

Team leader at Martin Electricals

Achieved 150% of the sales target for 6 months consecutively

Helped and implemented a new solar product range with the intention of steering the company towards sustainability

Additional Information

Completed speed Reading course

Helped out with school projects affiliated with HelpAge Charity , Sri Lanka.


Languages

English
Native or Bilingual
Sinhala
Professional Working

References

Piyumandali Perera

Store Manager - Martin Electricals

+94764579829

puma.perera@gmail.com

Chamila Ranwala

Director of Finance - Martin Electricals

+94777868423

chamilaranwala@yahoo.com

Timeline

Manager

Martin Electricals
01.2020 - 07.2023

Assistant Manager

Martin Electricals
01.2019 - 01.2020

Salesperson

Martin Electricals
07.2017 - 01.2019

Bachelor of Commerce - Management And Accounting

University of Melbourne

Wycherley International School

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Yashoda Ranasinghe