Detail-oriented professional with a strong background in customer service and operations. Proven ability to coordinate workflows, resolve issues, and enhance team collaboration to improve efficiency and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Console Operator
Pearl Energy
Ballina, NSW
02.2025 - 08.2025
Coordinated with team members to ensure smooth workflow and communication.
Documented operational data and maintained accurate logs.
Collaborated with supervisors to optimize production schedules.
Customer Service Representative
Family Cury Hub (4 Hr/Day)
Ballina, NSW
02.2024 - 02.2025
Assisted customers with inquiries and product information at Family Curry Hub.
Processed orders and managed transactions efficiently in a fast-paced environment.
Resolved customer complaints by providing effective solutions and support.
Commercial Cleaner
Woolworth Group (2 Hr/Day)
Lismore, NSW
03.2024 - 11.2024
Operated cleaning equipment like vacuums, floor buffers, and pressure washers.
Replenished supplies such as paper towels, soap, and trash bags in facilities.
Maintained cleanliness of common areas to promote a welcoming environment for clients.
Delivery Driver
Woolworth Contractor (7day small truck)
Eagleby, QLD
10.2023 - 02.2024
Delivered products efficiently to various locations within designated timeframes.
Maintained vehicle cleanliness and performed routine inspections for safety compliance.
Communicated effectively with customers regarding delivery status and special requests.
Loaded and unloaded goods accurately, ensuring proper handling of fragile items.
Education
Master of Computer Applications - Information Technology
Kaplan Business School
Gold Coast, QLD
06-2026
Skills
Problem solving
Team collaboration
Customer service
Delivery schedule development
Certification
HR license
Certificate III in Individual Support
Manual Handling Training
Timeline
Console Operator
Pearl Energy
02.2025 - 08.2025
Commercial Cleaner
Woolworth Group (2 Hr/Day)
03.2024 - 11.2024
Customer Service Representative
Family Cury Hub (4 Hr/Day)
02.2024 - 02.2025
Delivery Driver
Woolworth Contractor (7day small truck)
10.2023 - 02.2024
Master of Computer Applications - Information Technology