Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
References
Work Rights in Australia
References
Work Rights in Australia
Generic

Yashwanth Allam

Cyber Security Analyst
Armadale

Summary

Experienced Network Administrator with over four years of expertise transitioning into a Cyber Security Analyst role. Leveraging comprehensive skills in network infrastructure and certified proficiency in CCNA 200-301, Microsoft 365 Fundamentals, and CompTIA Security+, aiming to fortify cybersecurity frameworks and mitigate risks.

Overview

4
4
years of professional experience
3
3
Certificates

Work History

IT Systems Administrator

ANZ Banking Group
07.2021 - 06.2023
  • Monitored networks and network devices to resolve technical problems quickly.
  • Diagnosed and executed resolution for network and server issues.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Implemented and maintained virtual private networks.
  • Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution

Technical Support Engineer

Red Leaf Fresh Fruit Pty Ltd
06.2020 - 07.2021
  • Served as primary point of contact for support relating to owned solutions and products.
  • Performed root cause analysis of reported issues to enact corrections.
  • Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Updated and maintained current customer support database.

Level 1 IT Support Engineer

Kerry Logistics Pty Ltd
05.2019 - 06.2020
  • Provide technical leadership, provide input development of best practice policies, procedures, standards and strategies.
  • Basic technical support at network level: WAN and LAN connectivity, routers, firewalls and security.
  • Configure, distribute and support PC's, laptops, phones and tablets.
  • Experience with installation/ troubleshooting of software and hardware (desktop) faults.
  • Maintain documentation of IT processes manage and support escalations.

Education

Professional Year ICT - Information Technology

Performance Education
Melbourne, VIC
09.2018 - 2019.12

Master of Science - Cloud Computing

Charles Sturt University
Melbourne, VIC
04.2001 -

Skills

    Incident Response Management

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Certification

CCNA 200-301

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

CCNA 200-301

10-2023

Microsoft 365 Fundamentals

09-2023

CompTIA Security+

08-2023

IT Systems Administrator

ANZ Banking Group
07.2021 - 06.2023

Technical Support Engineer

Red Leaf Fresh Fruit Pty Ltd
06.2020 - 07.2021

Level 1 IT Support Engineer

Kerry Logistics Pty Ltd
05.2019 - 06.2020

Professional Year ICT - Information Technology

Performance Education
09.2018 - 2019.12

Master of Science - Cloud Computing

Charles Sturt University
04.2001 -

References

  • Akhila Gunda, Team Leader

Akila.gunda@anz.com

  • Nikhil Kaparthi, Technical Support Delivery Officer

Nikhil.kaparthi@anz.com


Work Rights in Australia

Full Time Working Rights

References

  • Akhila Gunda, Team Leader

Akila.gunda@anz.com

  • Nikhil Kaparthi, Technical Support Delivery Officer

Nikhil.kaparthi@anz.com


Work Rights in Australia

Full Time Working Rights

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Yashwanth AllamCyber Security Analyst