Yashwanth Nath Nagulavancha
Gladstone Central,QLD
Summary
Results-driven professional with a proven history of delivering high-quality work. Expertise in analytical thinking and creative problem-solving, leading to impactful solutions in dynamic environments. Committed to continuous learning and professional growth.
Overview
4
4
years of professional experience
Work History
Retail Store Manager
United Petroleum
Gladstone Central, QLD
02.2024 - Current
- Streamlined productivity initiatives by managing budgets and coordinating schedules.
- Analyzed financial data to uncover cost-saving opportunities.
- Identified operational issues and implemented process improvements for enhanced safety and productivity.
- Monitored progress through established plans, budgets, and performance metrics.
- Developed effective business plans aligning strategic decisions with long-term goals.
- Provided leadership and mentorship to newly hired employees on company programs.
- Recruited, trained, and managed a team of six or more employees.
- Cultivated relationships with key customers and stakeholders to identify new business opportunities.
Customer Service Representative
Euro Garages Ampol
Melbourne, VIC
04.2021 - 01.2024
- Enhanced customer satisfaction ratings by addressing inquiries and resolving issues promptly.
- Developed strong customer relationships through personalized assistance and support.
- Maintained professionalism while managing interactions with difficult customers.
- Documented customer interactions, transactions, and comments for future reference.
- Executed administrative tasks including filing, database updates, and report generation.
- Assisted customers with pricing inquiries and handling heavy items.
- Identified upselling opportunities based on customer needs and preferences.
Education
Masters - Business and Project Management
Asia Pacific International College
Melbourne, VIC01.2021
Graduation - Bachelor's in Mechanical Engineering
SRM University
India05.2018
Skills
- AutoCAD and MS Office
- Asset and project management
- Customer relationship management
- Team leadership and collaboration
- Complex problem solving
- Budgeting and cost analysis
- Risk assessment strategies
- Data visualization techniques
- Analytical research skills
Personal Information
Age: 27
Attributes
- Excellent time management skills and flexible to work overtime to help my team reach the targets.
- Very enthusiastic to share new ideas with the team and obedient enough to follow the instructions of my seniors.
- Will be the first person to welcome new initiatives taken by management to improve the progress of my team.
- Adaptable to new technology very quickly and would strive to learn new things every day.
Languages
English
Full Professional
References
References available upon request.
Timeline
Retail Store Manager
United Petroleum
02.2024 - Current
Customer Service Representative
Euro Garages Ampol
04.2021 - 01.2024
Masters - Business and Project Management
Asia Pacific International College
Graduation - Bachelor's in Mechanical Engineering
SRM University
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