YASIN ELHASSAN
Melbourne,VIC
Summary
As a seasoned Computer Technician with a track record of excellence during my tenure as a self-employed professional, I excel in computer assembly and troubleshooting, enhancing system performance by over 30%. My proactive approach in resolving technical issues and my ability to improve customer satisfaction through effective remote support showcase my technical proficiency and client-focused attitude.
Overview
14
14
years of professional experience
Work History
Computer Technician
SELF EMPLOYED
01.2010 - 03.2024
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Enhanced system performance by conducting regular software and hardware updates.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Recommended new and replacement hardware and software purchases.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
Education
M.D. - BACHELOR OF ARTS ECONOMICS
TILAK MAHARASHTRA VIDYAPEETH
INDIA10.2004
Skills
- Computer Assembly
- Desktop and laptop installations
- Computer Troubleshooting
- Installation and Repair
SPORTS
PLAYED AT LOCAL NATIONAL TEAM.
Timeline
Computer Technician
SELF EMPLOYED
01.2010 - 03.2024
M.D. - BACHELOR OF ARTS ECONOMICS
TILAK MAHARASHTRA VIDYAPEETH
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