Summary
Overview
Work History
Education
Skills
Timeline
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Yasir Amjid

Bonner,Australia

Summary

Driven Bank Manager with 2 year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance team of Personal Bankers and lenders focused on exceeding business objectives. Expertise in driving team to exceed branch KPI.

Overview

14
14
years of professional experience

Work History

Branch Manager ( Secondment )

Westpac Banking
08.2022 - Current
  • Assessed employee performance and developed improvement plans.
  • Identified and capitalized on community business opportunities with effective networking.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Examined customer loan applications for loan approvals and denials.

Personal Banking Specialist

Westpac Banking Group
10.2021 - 06.2022
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Worked closely with management to strategise sales techniques to increase branch production and customer service.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Achieved consistent recognition as top sales performer.

Area Supervisor

Mcdonalds
09.2009 - 10.2021
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Tracked hours and inventory usage, and prepared associated reports.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Processed orders and issued documentation.
  • Determined performance benchmarks and completed ongoing evaluation of employee work.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.

Education

Diploma - Accounting

Canberra Institute of Tech
Canberra, ACT
11.2009

Skills

  • Financial Analysis
  • Corporate Social Responsibility
  • Coaching and Mentoring
  • Risk Mitigation Strategies
  • Customer Interaction
  • Staff Recruitment and Hiring
  • Business Development
  • Customer Service
  • Business Relationship Management
  • Payroll Operations
  • Banking Products and Services
  • Regulatory Compliance
  • Process Improvement
  • Loan Documentation
  • Branch Operations Management
  • Sales Support
  • Branch Management
  • Problem Anticipation and Resolution

Timeline

Branch Manager ( Secondment )

Westpac Banking
08.2022 - Current

Personal Banking Specialist

Westpac Banking Group
10.2021 - 06.2022

Area Supervisor

Mcdonalds
09.2009 - 10.2021

Diploma - Accounting

Canberra Institute of Tech

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