Summary
Overview
Work History
Education
Skills
Extras
Certification
Languages
Timeline
Generic

Yasmim Borges

Canterbury,NSW

Summary

Entry-level tech professional with hands-on experience in mobile device diagnostics and data security compliance. Skilled in optimising workflows and enhancing user experiences through technical support and data management. Recently developed a React Native app and actively self-studying PostgreSQL. Seeking junior tech roles to leverage problem-solving skills and teamwork in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

OP. Administrative Assistant

Prima Health Solutions
Sydney, Australia
05.2024 - Current
  • Directed management of Outlook email accounts to improve user experience.
  • Optimized workflow efficiency through meticulous data entry and maintenance in CRM systems.
  • Addressed technical support requests for email management and internal platform issues.
  • Acquired deeper insights into warehouse processes, emphasizing order processing and stock layout.
  • Guaranteed data security by adhering to privacy policies when managing sensitive information.

QA Mobile Phone Tester

Square Trade
Melbourne, Australia
04.2023 - 03.2024
  • Perform quality control testing on devices received from JB Hi-Fi trade-in program and The Good Guys.
  • Specialism in testing all brands of cell phones and tablets, including devices exchanged for MAX insurance.
  • Conducted hardware and software diagnostics on mobile devices, ensuring compliance with quality standards.
  • Specialized in troubleshooting and network connectivity testing for various smartphone brands.
  • Performed firmware updates, system resets, and data security checks on tested devices.
  • Managed testing processes for refurbished and new devices, working with insurance and warranty claims.

Human Resources

Consumption Cooperative of Ribeirão Preto and Region
Ribeirão Preto, Brazil
02.2019 - 05.2022
  • Managed personnel department routines, including bookkeeping, payroll, and employee documentation.
  • Conducted recruitment and selection processes from opening to hiring.
  • Controlled turnover, compensation, benefits, and vacation.

Administrative Assistant

BBS CHEMICAL
Brazil, Brazil
11.2017 - 01.2022
  • Coordinated accounts receivable operations, including bank reconciliation and factoring invoices.
  • Managed the entire receipt process from initiation to completion.
  • Identified and addressed default cases with customers and vendors.
  • Provided assistance to other departments, such as accounts payable and logistics.

Education

Current:

Skills

  • Fast learner
  • Driven individual
  • Accountable
  • Timely
  • Collaborative adaptability
  • CRM data entry & workflow optimization
  • Hands-on technical support for mobile devices

Extras

* Available every day (Except Mondays)

* I have a full license, and my own vehicle

* Reference:

   Carla Peterson - 0402 955 659

Certification

  • CISCO networking basics
  • RSA,RCG & white card certificate
  • React Native App — Built as part of coursework; integrates Google Maps API, location permissions, and UI components. Code available on GitHub: github.com/YasmimMacs

Languages

English
Full Professional
Portuguese
Native/ Bilingual

Timeline

OP. Administrative Assistant

Prima Health Solutions
05.2024 - Current

QA Mobile Phone Tester

Square Trade
04.2023 - 03.2024

Human Resources

Consumption Cooperative of Ribeirão Preto and Region
02.2019 - 05.2022

Administrative Assistant

BBS CHEMICAL
11.2017 - 01.2022

Current:

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Yasmim Borges