Yasmim Borges
Canterbury,NSW
Summary
Entry-level tech professional with hands-on experience in mobile device diagnostics and data security compliance. Skilled in optimising workflows and enhancing user experiences through technical support and data management. Recently developed a React Native app and actively self-studying PostgreSQL. Seeking junior tech roles to leverage problem-solving skills and teamwork in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
OP. Administrative Assistant
Prima Health Solutions
Sydney, Australia
05.2024 - Current
- Directed management of Outlook email accounts to improve user experience.
- Optimized workflow efficiency through meticulous data entry and maintenance in CRM systems.
- Addressed technical support requests for email management and internal platform issues.
- Acquired deeper insights into warehouse processes, emphasizing order processing and stock layout.
- Guaranteed data security by adhering to privacy policies when managing sensitive information.
QA Mobile Phone Tester
Square Trade
Melbourne, Australia
04.2023 - 03.2024
- Perform quality control testing on devices received from JB Hi-Fi trade-in program and The Good Guys.
- Specialism in testing all brands of cell phones and tablets, including devices exchanged for MAX insurance.
- Conducted hardware and software diagnostics on mobile devices, ensuring compliance with quality standards.
- Specialized in troubleshooting and network connectivity testing for various smartphone brands.
- Performed firmware updates, system resets, and data security checks on tested devices.
- Managed testing processes for refurbished and new devices, working with insurance and warranty claims.
Human Resources
Consumption Cooperative of Ribeirão Preto and Region
Ribeirão Preto, Brazil
02.2019 - 05.2022
- Managed personnel department routines, including bookkeeping, payroll, and employee documentation.
- Conducted recruitment and selection processes from opening to hiring.
- Controlled turnover, compensation, benefits, and vacation.
Administrative Assistant
BBS CHEMICAL
Brazil, Brazil
11.2017 - 01.2022
- Coordinated accounts receivable operations, including bank reconciliation and factoring invoices.
- Managed the entire receipt process from initiation to completion.
- Identified and addressed default cases with customers and vendors.
- Provided assistance to other departments, such as accounts payable and logistics.
Education
Current:
Skills
- Fast learner
- Driven individual
- Accountable
- Timely
- Collaborative adaptability
- CRM data entry & workflow optimization
- Hands-on technical support for mobile devices
Extras
* Available every day (Except Mondays)
* I have a full license, and my own vehicle
* Reference:
Carla Peterson - 0402 955 659
Certification
- CISCO networking basics
- RSA,RCG & white card certificate
- React Native App — Built as part of coursework; integrates Google Maps API, location permissions, and UI components. Code available on GitHub: github.com/YasmimMacs
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Timeline
OP. Administrative Assistant
Prima Health Solutions
05.2024 - Current
QA Mobile Phone Tester
Square Trade
04.2023 - 03.2024
Human Resources
Consumption Cooperative of Ribeirão Preto and Region
02.2019 - 05.2022
Administrative Assistant
BBS CHEMICAL
11.2017 - 01.2022
Current: