Yasmin De La Haye
Gold Coast,Australia
Summary
Passionate barista with a strong history of meeting company needs, with consistent and organized practices. Skilled in working under pressure, and adapting to new situations and challenges. Demonstrated ability to manage high-volume orders with precision and care. Committed to maintaining cleanliness, quality, and creating a satisfying customer experience.
Overview
1
1
year of professional experience
Work History
Barista
Z Energy
Wairoa
02.2024 - 05.2025
- Worked with La Cimbali M26, M29 espresso machines and La Cimbali elective grinder.
- Prepared and served a variety of hot and iced coffee drinks such as mochas, cappuccinos, frappes and lattes to a perfect standard.
- Demonstrated the proper techniques for frothing milk, brewing espresso drinks, and creating latte art.
- Developed and maintained relationships with regular customers, recognizing preferences, and anticipating needs.
- Held a calm demeanor during high-volume periods and special events.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Managed coffee grinding and brewing equipment, performing regular maintenance, and repairing minor issues.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
CSR
Z Energy
Wairoa
02.2024 - 05.2025
- Managed the preparation of hot and sweet foods such as pies, toppers, cookies and pastries.
- Maintained food in display cases and warmers for customer convenience.
- Processed gas and amenities payment.
- Monitored and recorded temperatures of refrigeration, freezer and warmer units to maintain product integrity.
- Supervised fuel pumps, ensured proper functioning, and safety regulations were followed.
- Verified age requirements for purchase of nicotine and tobacco products.
- Stocked shelves with merchandise and ensured that pricing was correct.
- Responded promptly to emergency situations such as spills or fires according to company protocols.
- Performed daily inventory checks on various products to ensure adequate stock levels.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Managed multiple tasks simultaneously while providing excellent customer service experience.
Education
Te Kura – The Correspondence School
New Zealand05.2025
Red Cross
Wairoa, New Zealand03.2025
Skills
- Adaptive and creative
- Attention to detail
- Customer focus
- Food safety
- POS system operation
- Workflow management
- Latte art
- Time management
- Cleanliness
- Multitasking and organization
References
References available upon request.
Timeline
Barista
Z Energy
02.2024 - 05.2025
CSR
Z Energy
02.2024 - 05.2025
Te Kura – The Correspondence School
Red Cross
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