Yasmin Feuerriegel

During my undergraduate studies I had found my passion for helping those less fortunate. During my post-graduate studies, I found my desire to train, deliver and execute frameworks and legislations. I have excellent time management skills with the ability to prioritise workload. Able to follow instructions accurately. Client safety, wellbeing, and development. I am a creative individual with an extensive background in outage response handling and incident management. A Service Delivery Manager with the outlook of a visionary leader to plan and develop innovative solutions that solve problems. Industrious Service Delivery Manager with a background training and coaching peers to achieve project and personal goals. Reputable leader ready to evaluate client needs and find solutions that exceed expectations. Considered a focused decision-maker and offering a pleasant personality. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am a collaborative, strategic and solutions-oriented driven Manager.

• 30/05/25, Diploma of enrolled nursing
• 01/01/23, AUSTSWIM SWIMMING INSTRUCTOR
• 01/01/22, Certificate IV in Training & Assessment
• 01/01/22, MENTAL HEALTH FIRST AID
• 01/01/22, First Aid + CPR + PRACTICAL
• 01/01/22, WORKING WITH CHILDREN CHECK (WWC)
• 01/01/22, NDIS Clearance (EXPIRES 2027)
• 01/01/22, NATIONAL POLICE CLEARANCE
• 01/01/22, PROFESSIONAL SUPERVISION
• 01/01/22, TRAUMA INFORMED PRACTICE
• 01/01/22, Manual Handling + PRACTICAL
• 01/01/19, Dementia Course
• 01/01/18, Medication Competency RDNS
• 01/01/18, Bowel & Continence Care
• 01/01/17, Senior First Aid Certificate
• 01/01/17, Management of Actual or Potential Aggression (MAPA)
• 01/01/16, Child Safe Environment Training
• 01/01/15, Diploma of Youth Work
• 01/01/14, Diploma of Counselling
• 01/01/16, BA Psychological Science (Honours) (3yrs)
• 01/01/15, NON-VIOLENT Crisis Intervention (MAPA)
• 01/01/15, DCSI Clearance & National Police Check Clearance
• 01/01/15, Infancy Training
• 01/01/10, Certificate 3 in Policing

• Volunteered in Africa for 12 weeks as a teacher: ESL, General life skills. Hygiene and developmental stages. Sports, writing and crafts, assisting families with HIV/AIDS using a holistic therapeutic approach.
• 5Aas HealthCare Hero Award
• Research
• Reading
• Red Cross blood donor
• Swimming
• Walking

• Provide leadership and expertise on all aspects of training regulatory compliance to ensure that workers are successfully introduced to the support worker challenges and rewards with diversity, equality, and dignity.
• Workers are confident and competent when dealing with high care / complex clients and participants.
• Continued Education Regulatory compliance, NDIS Quality and Safeguarding Framework, Psychosocial workplace hazards.