Yasmin Hip
Caringbah
Summary
Self motivated candidate in the workforce with over 3 years experience in the customer service industry. Always humbly learning and improving to be a better candidate in the workforce. I am looking to embark on a journey of lifelong learning and teach new heights with the organisation.
Overview
4
4
years of professional experience
Work History
Passenger Service Agent
Dnata
10.2022 - Current
- Assist passengers that require special assistance throughout the terminal
- (E.g wheelchair, unaccompanied minors)
- Provide exceptional customer service at check in duties (e.g Etihad Airway and Emirates)
Hospitality
Doltone House
04.2021 - 02.2023
- Worked as a team to maintain smooth operations of the venue
- Developed essential customer service skills in a fast paced environment
Traffic Control
Roadwork Solutions
05.2022 - 12.2022
- Communicate effectively within the team to avoid accidents on the worksite
Front Desk Receptionist
Leah’s Waxworks
11.2020 - 02.2021
- Offer professional advice to customers according to there needs
Education
High School Certificate - non Atar
De La Salle Cronulla
Burraneer, NSW11.2021
Skills
- Computer skills: Sabre, Asconnect, Amadeus, DCS
- Traffic control
- Dangerous goods training
- Traffic implement
- First aid certificate
- Cert II hospitality
- White card
Timeline
Passenger Service Agent
Dnata
10.2022 - Current
Traffic Control
Roadwork Solutions
05.2022 - 12.2022
Hospitality
Doltone House
04.2021 - 02.2023
Front Desk Receptionist
Leah’s Waxworks
11.2020 - 02.2021
High School Certificate - non Atar
De La Salle Cronulla
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