Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yasmin Tran

Melbourne,VIC

Summary

Hardworking and passionate job seeker, with strong organisational skills and always eager to learn new things. Ready to help the team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist & Bookings Office

Rabbit Hole Playcentre
03.2021 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organised and clean front office area to create professional and welcoming environment for visitors and employees.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Trained new team members on company procedures, customer service and issue resolution.

Cashier

Mr Brooks Stonegrill And Bar
02.2023 - 11.2023
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.

Store Assistant

Tina Huynh Hair & Beauty
12.2019 - 08.2022
  • Improved client satisfaction by providing personalised beauty treatments and consultations.
  • Increased salon revenue by upselling additional services and retail products to clients.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.

Education

Diploma - Nursing

Victoria University
03.2023

Skills

  • Detail Orientated
  • Time Management
  • Conflict Management
  • Verbal and Written Communication

Certification

  • Working with Children’s License - 2021
  • Certificate in First Aid and CPR - 2022

Timeline

Cashier

Mr Brooks Stonegrill And Bar
02.2023 - 11.2023

Front Desk Receptionist & Bookings Office

Rabbit Hole Playcentre
03.2021 - Current

Store Assistant

Tina Huynh Hair & Beauty
12.2019 - 08.2022

Diploma - Nursing

Victoria University

Similar Profiles

CREATE PROFILE
Yasmin Tran