Yasmin Zohair Ali
Melbourne,VIC
Summary
Dependable and successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, and effective communication.
Overview
3
3
years of professional experience
Work History
Volunteer
Local Mosque
07.2023 - 08.2023
- Assisted with special events and programs held multiple nights a week
- Maintained clean, neat, and operational facilities to serve program needs.
- Greeted guests with bulletins, directions, and friendly conversation.
- Prepared meals for members and guests for special events.
- Assisted with fundraising activities.
- Assisted with organizing religious activities and services.
- Participated in religious ceremonies and events.
Volunteer
RSPCA
03.2020 - 09.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Assisted in the making and selling of food as donations to the animals at RSPCA shelter
Education
Primary School -
Epping Views Primary School
Epping, VICHigh School -
Epping Secondary
Epping, VICBachelor of Architectural Design - Architecture
RMIT University
Melbourne, VIC02.2025
Skills
- Event Planning
- Verbal and Written Communication
- Team Collaboration
- Decision making
- Work ethic
- Adaptability and Dependability
- Active listening
- Transferable skills
- Problem-Solving
- Customer Service
- Time Management
- Conflict Resolution
Additional Information
- Event Planning - Planned 4 charity events with collaboration of other volunteers
- Team Collaboration - Worked in multiple teams to fundraise, assist in events, serve customers and collaborate to plan future events
- Customer Service - Effective communication with customers and listening to their needs to provide a positive customer experience
- Conflict Resolution - Can manage and resolve disagreements effectively and in a positive manner
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
About me
I am passionate about being in a work environment that allows me to continue building on my skills and meet new people. I love to help others and am motivated to have a positive influence on others and have a positive work ethic. My career ambition is to become a registered architect, and currently enrolled in my second year of architecture studies at RMIT University. I love to draw, cook, spend time with friends and family and spend time outdoors and with pets.
References
NAME: Dean Malcolm
POSITION TITLE: VCE Careers Coordinator
COMPANY: Epping Secondary College
CONTACT NUMBER: 0438569211
NAME: Wimukthi Hewawasam
POSITION TITLE: VCE Achievement Coordinator/ Chemistry and Science teacher
COMPANY: Epping Secondary College
CONTACT NUMBER: 0420964005
Timeline
Volunteer
Local Mosque
07.2023 - 08.2023
Volunteer
RSPCA
03.2020 - 09.2020
Primary School -
Epping Views Primary School
High School -
Epping Secondary
Bachelor of Architectural Design - Architecture
RMIT University
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