Yasmine Abdou
Caroline Springs,VIC
Summary
Dependable retail sales expert with background in fast-paced, high-pressure settings. Competent with cash handling, operating registers, arranging goods, and processing transactions. I am able to consistently maintain a high degree of customer satisfaction by effectively handling requests and issues from customers. I'm committed to providing clients and other team members with outstanding support. In addition, I have expertise setting up appointments, sorting mail, and gathering messages to help with office communication because of my work as a receptionist. In conclusion, as a seasoned recruiter with experience, I am proficient in team management, employee development, and putting new candidates in critical roles. Consequently, I am confident that my vivacious personality and diligent work ethic can provide value to your company if given the chance to learn and develop as a member of your team.
Overview
3
3
years of professional experience
Work History
Receptionist
LA Tyres
03.2021 - 10.2022
- Compiled information from files and research to satisfy information requests.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled cash transactions and maintained sales and payments records accurately.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled assignments independently with good judgement and critical thinking skills.
- Cultivated positive relationships with clients through professional demeanour and excellent interpersonal skills.
Retail Worker
FoodWorks Supermarkets
09.2022 - 08.2023
- Monitored customers for signs of security concerns and escalated issues to management.
- Implemented loss prevention strategies through proper monitoring of the sales floor and vigilance at the register.
- Maximized seasonal revenue by actively promoting relevant items and participating in holiday-themed marketing campaigns.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Recruitment Consultant
CP Recruitment
09.2023 - Current
- Developed and monitored employee recognition programs.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Administered employee benefits programs and assisted with open enrollment.
- Coordinated and scheduled interviews for candidates and hiring managers to meet in person or online at mutually convenient times.
- Developed and posted job descriptions to various platforms to communicate open position requirements to potential candidates.
Education
High School Diploma -
Australian International Academy (VIC)
Caroline Springs, VIC11.2023
Bachelor of Health Sciences - Epidemiology
La Trobe University
Melbourne, VIC11.2027
Skills
- Employee Hiring
- Candidate Searching
- Data Analysis
- Customer and client relations
- Verbal and written communication
- Team Collaboration
- Customer Service
- Problem-Solving
- Reliability and punctuality
- Item Ticketing and Pricing
- Able to work quickly and effectively as part of a team
Languages
English
Arabic
Affiliations
- drivers
Timeline
Recruitment Consultant
CP Recruitment
09.2023 - Current
Retail Worker
FoodWorks Supermarkets
09.2022 - 08.2023
Receptionist
LA Tyres
03.2021 - 10.2022
High School Diploma -
Australian International Academy (VIC)
Bachelor of Health Sciences - Epidemiology
La Trobe University
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