Yasmine Mnahy
Perth
Summary
I am a digital product and project professional with almost three years of experience driving strategy, UX design, and cross-functional delivery in both government and private sector projects. I excel at stakeholder engagement, client-facing collaboration, and facilitating workshops to uncover user needs and translate insights into actionable user stories, roadmaps, and product documentation. With a strong background in design thinking, Agile methodologies, and process mapping (BPMN 2.0), I have led end-to-end digital initiatives, including the development of SaaS platforms, coordinating developer teams using JIRA, and supporting go-to-market strategy and performance tracking. Adaptable, collaborative, and proactive, I thrive in dynamic environments where I can solve complex problems, align teams, and deliver impactful, user-focused solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Consultant, Advisory Services
RPS Consulting
03.2025 - Current
- Led multi-stakeholder engagement across government and commercial clients, gathering requirements and validating user needs to shape solution direction and improve project clarity.
- Facilitated co-design workshops and in-depth interviews, using design thinking methods to uncover pain points and translate insights into actionable product and service opportunities.
- Delivered structured market, user, and industry research that informed business cases and strategic recommendations, strengthening decision-making for senior stakeholders.
- Produced detailed BPMN 2.0 process maps and user journeys that aligned cross-functional teams, clarified scope, and supported future-state solution design.
- Coordinated project delivery across timelines, stakeholders, and deliverables, helping to keep workstreams aligned and reducing blockers during execution.
- Created client-facing documentation—including strategic reports, service blueprints, and presentations—that improved stakeholder understanding and supported the adoption of recommended solutions.
- Synthesised data and feedback into performance insights that shaped recommendations and supported continuous improvement discussions with clients.
- Supported change and rollout activities through the preparation of communication materials, stakeholder briefings, and implementation support that smoothed the adoption of new processes.
- Applied agile principles throughout project cycles, enabling iterative development, regular feedback loops, and clear prioritisation across competing requirements.
Digital Consultant
Element Advisory
09.2022 - 03.2025
- Led the end-to-end development of Element’s first SaaS platform, bridging strategy, UX/UI design, and business requirements to deliver a solution aligned with client needs.
- Conducted user research and stakeholder interviews to define key use cases, gather requirements, and prioritise features for the platform.
- Designed wireframes and UX/UI prototypes on Figma to communicate product vision, improve usability, and guide development.
- Coordinated cross-functional teams, including developers, designers, and marketing, using JIRA to manage sprints, plan tasks, and run weekly standups, ensuring alignment on objectives, timelines, and deliverables.
- Managed the product roadmap and launch plan, overseeing key milestones from concept through to rollout and adoption.
- Produced client-facing and internal documentation, including feature guides, release notes, and business case materials to support adoption and decision-making.
- Supported go-to-market strategy by collaborating with marketing and business development teams to create launch collateral, positioning, and communications.
- Applied design thinking methodologies to structure problem-solving, workshop sessions, and iterative improvements, ensuring user-centric outcomes.
- Contributed to business development initiatives by identifying new opportunities for digital solutions, aligning product offerings with market demand.
Education
Bachelor of Science - Architecture
Curtin University
Perth, WA12-2021
Skills
- Product & Project Management
- Product roadmap development and management
- Sprint planning and Agile delivery
- Writing user stories and requirements
- Feature prioritisation
- Go-to-market strategy execution
- Performance tracking and reporting
- Process mapping (BPMN 20)
- Project coordination and timeline management UX / Design & Research
- Design thinking and human-centered problem solving
- UX/UI design and wireframing
- User research, interviews, and surveys
- Workshop and co-design facilitation
- Journey mapping and future-state process design Stakeholder & Client Engagement
- Stakeholder identification and management
- Client-facing engagement and communications
- Workshop facilitation and alignment sessions
- Cross-functional team coordination
- Presentation and reporting to senior stakeholders Strategy & Analysis
- Market and industry research
- Competitive analysis and opportunity identification
- Translating insights into actionable recommendations
- Business case and solution development
- Strategic planning and execution Tools & Technical Skills
- JIRA (sprint planning, backlog management, team coordination)
- Figma / wireframing tools
- Miro / collaborative design and mapping
- Microsoft Office (Word, Excel, PowerPoint)
- CRM systems and digital documentation tools Attributes & Behaviours
- Analytical and detail-oriented thinker
- Adaptable, collaborative, and team-oriented
- Proactive communicator
- Continuous learning mindset
- Strong problem-solving and decision-making skills
Certification
Enterprise Design Thinking Practitioner, IBM 2023
Timeline
Consultant, Advisory Services
RPS Consulting
03.2025 - Current
Digital Consultant
Element Advisory
09.2022 - 03.2025
Bachelor of Science - Architecture
Curtin University