YASMINE SHREBATI

• Developed recruitment strategies to attract top talent in competitive markets.
• Conducted interviews to assess candidate qualifications and cultural fit.
• Collaborated with hiring managers to define job requirements and expectations.
• Utilised applicant tracking systems to streamline recruitment processes.
• Managed candidate pipelines to ensure timely communication and updates.
• Analysed recruitment metrics to identify trends and improve hiring strategies.
• Posted positions on job boards, media and alternate sourcing channels to attract diverse talent pool.
• Negotiated employment offers with selected candidates.
• Conducted initial phone screens of potential candidates.
• Reviewed resumes, applications, and other documents submitted by applicants.
• Coordinated interviews between hiring managers and prospective employees.
• Participated in team meetings to discuss current recruitment initiatives.
• Developed and maintained relationships with hiring managers to understand their talent needs.
• Built talent pipeline according to core company values and role requirements.

• Conducted in-depth candidate interviews to assess qualifications and fit.
• Developed targeted recruitment strategies to attract diverse talent pools.
• Collaborated with hiring managers to define role requirements and expectations.
• Utilised applicant tracking systems to manage candidate pipelines efficiently.
• Analysed recruitment metrics to enhance process efficiency and effectiveness.
• Built strong relationships with clients to understand their staffing needs deeply.
• Managed communication between hiring managers, candidates, HR team members, vendors and suppliers during the entire recruitment cycle.
• Developed and implemented recruitment strategies to identify qualified candidates.
• Conducted interviews, reference checks and background verifications for potential hires.
• Created job postings, sourced resumes, screened applicants and coordinated interviews.

• Utilising technology to source the best talent in the market including: LinkedIn Recruiter, Seek Talent, Bullhorn, Social-media, Referrals etc.
• Operate within the Senior Finance recruitment market: recruiting for C-Suite, Head of Finance, Financial Controller etc.
• Manage end-to-end recruitment delivery for a variety of clients within industries including but not limited to: Healthcare, Retail, FMCG, Entertainment, Sporting, Education, Utilities, Government, Public Sectors etc.
• Plan, arrange and execute Senior Finance networking events: sourcing locations, topics of conversation, guest list, guest speaker etc.
• Manage and recruit up to 10-18 positions at a single time with a number of clients/stakeholders.
• Led company marketing days across all divisions of the organisation.
• Confidently cold call to build rapport with prospective clients & candidates.
• Posting job adverts on Seek, LinkedIn, Company Website and more.
• Attending and hosting several networking events.
• Conducting interview processes including: phone screening, initial interviews (in person/virtual) & final round interviews.
• Completing reference checks along with any additional legal checks including but not limited to: Police Checks, NDIS Workers Checks, Working with Children's Checks etc.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Maintaining high levels of administration through the CRM Bullhorn.
• Analysed problematic areas to provide recommendations and solutions.
• Building and creating talent pools.
• Managed multiple deadlines across several businesses to meet the dynamic needs of multiple clients.

Key Achievements:

• 3 Promotions under 3 years of employment.
• Promoted to Principal Consultant within the first 7 months of employment.
• Achieved $80K monthly billings within the first 6 months.
• Achieved the highest billing month of the business of $97K.
• Awarded top 3 biggest billers for the financial year of 21/22.
• Award top 5 biggest billers for the financial year of 22/23.
• Achieved the $100K club four times.
• RCSA 2024 Rising Star Top 5 Finalist across Australia and New Zealand.

• Appointment setting.
• Lead generation.
• Managing consultant's calendars.
• Creating and submitting client expression of Interest forms to the vendors.
• Conducting phone screen interviews for prospective employees.
• Conducting client serviceability via NAB calculator.
• Educating client to investment advice & tax minimization.
• Data entry via HubSpot.
• Following up on client deals and ensuring appropriate data is submitted.
• Successfully establishing the organisations first call centre/outbound team. Working alongside my manager to generate warmer leads into business to save costs from external leads coming in, we determined that an internal call centre was needed. I spear headed the recruitment process by posting the job advert on Seek & LinkedIn, conducted initial phone screening and scheduled in person formal interviews following on. After a period of time, we successfully set up the call centre with 8 new hires.

• Maintaining open & close procedures.
• Completing Warranties utilizing Pandora back office.
• Conducting daily Visual Merchandise Management.
• Helped customers locate products and checked store system for merchandise at other sites.
• Generating daily and weekly reports for corporate staff & owner.
• Assisted customers with prompt and polite support in-person and via telephone.
• Proactively provide training and mentoring to junior staff.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Established rapport with customers using active listening and interpersonal skills.

• Verified accuracy of customer account information and updated when necessary.
• Utilising various systems simultaneously including Avaya & Protect.
• Recorded product or service failure complaints and notified appropriate departments.
• Displaying a thorough understanding of product knowledge.
• Adhering to Victorian/Australian laws where necessary.
• Directed customers to appropriate departments for additional support.
• Identified customer issues with products or services, investigated causes and initiated resolutions.

• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Provide training management training for prospective shift supervisors including: Food safety practices, good people practice etc.
• Developed and implemented comprehensive training program to increase employee productivity and morale.
• Ensure all course work/book work has been submitted accurately and on time to McDonald's head office.
• Collaborated with other departments to align training programs with organizational goals and objectives.
• Hosting training workshops for employees across 4 stores ranging from 15 - 30 staff at a time.
• Conducted orientation sessions and organized on-the-job training for new hires.